Job summary
Are you an exceptional communicator with highly developed people skills and looking for an opportunity to shape a new role to ensure maximum impact at employee and organisation level?
We want Whittington Health NHS Trust to be a great place to work and this new role is key in supporting the Trust to become a listening organisation with a focus on promoting engagement and wellbeing of staff in the broadest sense. We are looking for a dynamic and impactful leader to formulate and drive implementation of the staff engagement and well-being strategy across our integrated care organisation.
The post is part of our Learning & Organisational Development Team within the Workforce Directorate and will work closely with HR and OD colleagues, providing visible leadership across the Trust.
Main duties of the job
The Head of Staff Engagement & Wellbeing will take a lead role in the delivery of key elements of the People Strategy, ensuring the key strategic priorities support the Trust's Caring for Those Who Care initiative. The postholder is responsible for the strategic direction and related objectives for staff engagement, health and wellbeing. They will be the main professional adviser and co-ordinator for the staff engagement, health and wellbeing matters.
The role is critical to the coordination of an integrated health and wellbeing approach for the Trust and fundamentally exists to develop, coordinate and refresh the Trust's approach to staff engagement, health and wellbeing. A key aim is to improve (availability and) access to appropriate support and activities for employees of the Trust through listening, responding to and identifying areas of and implementing best practice
About us
Working for your organisation should read: Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
- To plan and implement the Trusts Staff Engagement, Health and Wellbeing strategies, working with key stakeholders to develop objectives and targets, reporting regularly to Trust Management Group (TMG) and Workforce Assurance committee (WAC).
- To provide strong, visible leadership and professional support to staff within the Trust, aligning with colleagues to enable delivery of an efficient and effective service across the breadth of the organisation.
- Working closely with human resources and organisational development colleagues to ensure that the messages and actions from the annual staff survey and quarterly pulse surveys are clearly understood, communicated and acted upon.
- Support the development of a strong and robust health, wellbeing and engagement culture, working in partnership with key stakeholders to ensure a consistent and professional approach.
- To work with colleagues and stakeholders to define appropriate service level agreements and to monitor these proactively, making recommendations for action, where appropriate.
- To develop and implement a programme of both internal and external audits, making recommendations where appropriate, and implementing and advising on changes to practice as necessary.
- To develop, implement and oversee any appropriate and relevant training development programmes.
- Working with communications colleagues to ensure the dissemination of engagement, health and wellbeing information on a regular basis.
- To devise, plan and implement new programmes, initiatives and ideas to enhance staff wellbeing across the organisation.
- To provide leadership, direction and co-ordination for the Employee Assistance Programme.
- Support the development, co-ordination, planning and implementation of listening events and designated health and wellbeing initiatives in order to develop and support an annual plan for listening and engagement with staff.
- Contribute as an active member of appropriate meetings which include staff experience, engagement and wellbeing updating on pieces of work and encourage a proactive approach to future local initiatives.
- Input, extract, collate and summarise data from a variety of sources to enable preparation of verbal and written reports which sets out existing local wellbeing-related activities and places.
- To highlight health and wellbeing related gaps the Trust may have and influence areas for development and support.
- Develop local networks to support the engagement of staff to ensure ownership, collaboration and implementation of approaches and initiatives to improve wellbeing by liaising with service areas and staff.
- Lead the Trusts Wellbeing Leads Network, providing guidance, support, and advice, including chairing regular meetings.
- Act as the lead for collation of local information from interventions and staff feedback.
- Support scoping and costing of all local staff wellbeing projects, whilst being cognisant of different funding streams and other resources by monitoring funding streams and any locally allocated staff wellbeing budget.
- Develop local communications to promote services, resources, and tools available to staff to support a holistic wellbeing approach.
- Consider appropriate communications to maximise engagement across our wide and diverse staff populations, understanding barriers to engagement and participation and adapt accordingly.
- Be the identified contact for staff, encouraging staff to proactively help themselves by directing them to appropriate resources.
- Maintain and effectively communicate a comprehensive list of internal and external support services and resources for signposting purposes.
- Act as point of contact for any external providers supporting the local staff wellbeing agenda and facilitate experts to run events, awareness sessions for staff.
- Responsible for arranging events, including training sessions, providing on the day project support as required.
- Support the design and delivery of a variety of programmes around wellbeing education and training e.g., leading for wellbeing managers development sessions.
- Act as the subject matter expert and role model for workplace health and wellbeing, reassuring, engaging and advising the full range of internal stakeholders from Trust Board and managers to individual staff members.
- Maintain confidentiality of all staff wellbeing information.
- Set-up and oversee the Critical Incident Stress Debriefing for the organisation, including training additional facilitators and maintaining accreditation.
- Set-up and oversee the Mental Health First Aid provision for the organisation.
- Set-up and oversee provision of reflective practice group facilitation.
- Acting as a consultant and advise managers and leaders across the organisation on health and wellbeing matters using evidence from Staff Survey, People Pulse, and other listening tools.
- Oversee Schwartz Rounds in conjunction with key stakeholders.
- Work alongside the Organisational Development team to support and devise action plans around health and wellbeing, using diagnostic and listening tools such as People Pulse and the National Staff Survey.
- Effectively use formal and informal Trust communication avenues, to promote health & wellbeing and drive staff engagement.
- Interpret national policy, legislation and guidance and advise the organisation on how these should be implemented.
Job description
Job responsibilities
- To plan and implement the Trusts Staff Engagement, Health and Wellbeing strategies, working with key stakeholders to develop objectives and targets, reporting regularly to Trust Management Group (TMG) and Workforce Assurance committee (WAC).
- To provide strong, visible leadership and professional support to staff within the Trust, aligning with colleagues to enable delivery of an efficient and effective service across the breadth of the organisation.
- Working closely with human resources and organisational development colleagues to ensure that the messages and actions from the annual staff survey and quarterly pulse surveys are clearly understood, communicated and acted upon.
- Support the development of a strong and robust health, wellbeing and engagement culture, working in partnership with key stakeholders to ensure a consistent and professional approach.
- To work with colleagues and stakeholders to define appropriate service level agreements and to monitor these proactively, making recommendations for action, where appropriate.
- To develop and implement a programme of both internal and external audits, making recommendations where appropriate, and implementing and advising on changes to practice as necessary.
- To develop, implement and oversee any appropriate and relevant training development programmes.
- Working with communications colleagues to ensure the dissemination of engagement, health and wellbeing information on a regular basis.
- To devise, plan and implement new programmes, initiatives and ideas to enhance staff wellbeing across the organisation.
- To provide leadership, direction and co-ordination for the Employee Assistance Programme.
- Support the development, co-ordination, planning and implementation of listening events and designated health and wellbeing initiatives in order to develop and support an annual plan for listening and engagement with staff.
- Contribute as an active member of appropriate meetings which include staff experience, engagement and wellbeing updating on pieces of work and encourage a proactive approach to future local initiatives.
- Input, extract, collate and summarise data from a variety of sources to enable preparation of verbal and written reports which sets out existing local wellbeing-related activities and places.
- To highlight health and wellbeing related gaps the Trust may have and influence areas for development and support.
- Develop local networks to support the engagement of staff to ensure ownership, collaboration and implementation of approaches and initiatives to improve wellbeing by liaising with service areas and staff.
- Lead the Trusts Wellbeing Leads Network, providing guidance, support, and advice, including chairing regular meetings.
- Act as the lead for collation of local information from interventions and staff feedback.
- Support scoping and costing of all local staff wellbeing projects, whilst being cognisant of different funding streams and other resources by monitoring funding streams and any locally allocated staff wellbeing budget.
- Develop local communications to promote services, resources, and tools available to staff to support a holistic wellbeing approach.
- Consider appropriate communications to maximise engagement across our wide and diverse staff populations, understanding barriers to engagement and participation and adapt accordingly.
- Be the identified contact for staff, encouraging staff to proactively help themselves by directing them to appropriate resources.
- Maintain and effectively communicate a comprehensive list of internal and external support services and resources for signposting purposes.
- Act as point of contact for any external providers supporting the local staff wellbeing agenda and facilitate experts to run events, awareness sessions for staff.
- Responsible for arranging events, including training sessions, providing on the day project support as required.
- Support the design and delivery of a variety of programmes around wellbeing education and training e.g., leading for wellbeing managers development sessions.
- Act as the subject matter expert and role model for workplace health and wellbeing, reassuring, engaging and advising the full range of internal stakeholders from Trust Board and managers to individual staff members.
- Maintain confidentiality of all staff wellbeing information.
- Set-up and oversee the Critical Incident Stress Debriefing for the organisation, including training additional facilitators and maintaining accreditation.
- Set-up and oversee the Mental Health First Aid provision for the organisation.
- Set-up and oversee provision of reflective practice group facilitation.
- Acting as a consultant and advise managers and leaders across the organisation on health and wellbeing matters using evidence from Staff Survey, People Pulse, and other listening tools.
- Oversee Schwartz Rounds in conjunction with key stakeholders.
- Work alongside the Organisational Development team to support and devise action plans around health and wellbeing, using diagnostic and listening tools such as People Pulse and the National Staff Survey.
- Effectively use formal and informal Trust communication avenues, to promote health & wellbeing and drive staff engagement.
- Interpret national policy, legislation and guidance and advise the organisation on how these should be implemented.
Person Specification
Qualifications
Essential
- Educated to Masters degree level OR equivalent qualification OR equivalent experience with a highly developed and specialist knowledge across a similar area at senior level
Desirable
- A relevant specialist qualification or equivalent experience of delivering on- line and off-line communications activity gained in a work environment.
Experience
Essential
- Experience of effectively using a range of communication tools and channels, including digital media platforms.
- Experience of leading on a range of staff experience and engagement projects
- Experience of managing information gathering collation and dissemination process including contribution to executive board papers.
- Project management experience
Skills and Abilities
Essential
- High level of literacy and ability to interpret and convey complex information
- Facilitation Skills to support workforce engagement activity.
- Budget holding and management experience
- Ability to plan and organise a broad range of activities and implementation of key strategies.
Person Specification
Qualifications
Essential
- Educated to Masters degree level OR equivalent qualification OR equivalent experience with a highly developed and specialist knowledge across a similar area at senior level
Desirable
- A relevant specialist qualification or equivalent experience of delivering on- line and off-line communications activity gained in a work environment.
Experience
Essential
- Experience of effectively using a range of communication tools and channels, including digital media platforms.
- Experience of leading on a range of staff experience and engagement projects
- Experience of managing information gathering collation and dissemination process including contribution to executive board papers.
- Project management experience
Skills and Abilities
Essential
- High level of literacy and ability to interpret and convey complex information
- Facilitation Skills to support workforce engagement activity.
- Budget holding and management experience
- Ability to plan and organise a broad range of activities and implementation of key strategies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
