University Hospitals Coventry and Warwickshire NHS Trust

Clinical Quality, Governance and Admin Co-ordinator

The closing date is 13 April 2026

Job summary

  • The post-holder will work closely an in collaboration with clinical, operational, and administrative colleagues within CDSS outpatients across all UHCW sites.
  • They will work as part of the quality team to support the delivery of key performance indicators and provide high quality support including information validation, analysis and administrative support for governance meetings

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

  1. Provide a range of secretarial skills including Word-processing, PowerPoint presentations, Excel spreadsheets, electronic diary management and meeting arrangements via outlook and Teams, audio transcription. These skills will need to be demonstrated to the highest professional standard.
  2. To establish and operate an effective communication system (this is to include all forms of communication digital, verbal and postal) to handle incoming enquiries and requests for the outpatient services and leadership team from both internal and external stakeholders.
  3. Manage and validate data for the Outpatient services within the Clinical Diagnostic and Support Services group to ensure adherence to key performance indicators and maintain the services monitoring documents of these indicators.
  4. To collate information and tabulate data, statistics etc. in order to assist the management team, e.g. staff training, records and annual leave absence.
  5. Upon request management of the Leadership team's electronic diary, including the arrangement of meetings, ensuring planning time is diarised, appropriate arrangements for appointments are made and all necessary paperwork bought forward. Diary management to include scheduling of regular meeting.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

218-AC-B4-7899490

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

  • Ensure accurate and timely submissions for local and national reporting requirements.
  • To ensure standards for clinical data and quality metrics within the CDSS Outpatient services are met.
  • Develop and produce information and performance reports in line with Governance requirements, including oversight and coordination of Datix and risk management.
  • Collate and coordinate risk assessment portfolio, including yearly health and safety report.
  • Assist in the identification of appropriate audits, schedule their completion, monitor compliance and trends for appropriate escalation.
  • Manage internal and external database systems including any room booking tool, clinic booking system

For further details of the role please see the attached job description.

Job description

Job responsibilities

  • Ensure accurate and timely submissions for local and national reporting requirements.
  • To ensure standards for clinical data and quality metrics within the CDSS Outpatient services are met.
  • Develop and produce information and performance reports in line with Governance requirements, including oversight and coordination of Datix and risk management.
  • Collate and coordinate risk assessment portfolio, including yearly health and safety report.
  • Assist in the identification of appropriate audits, schedule their completion, monitor compliance and trends for appropriate escalation.
  • Manage internal and external database systems including any room booking tool, clinic booking system

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Modern Matron

Helen Jaggers

Helen.Jaggers@uhcw.nhs.uk

02476965701

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

218-AC-B4-7899490

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

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