Job summary
The Information Governance Unit are looking for a dynamic, hard-working, individual to join our busy Information Governance Unit. Candidates must have excellent organisational, communication and interpersonal skills. Experience of minute taking and a good working knowledge of Microsoft Office applications is a must. The successful applicants will form part of a hardworking team and be expected to partake in weekly IG presentations and audits.
Please be advised that sponsorship is not eligible for this post.
A full UK driving license is essential for this post. Please note that an international driving license is not accepted.
Main duties of the job
The postholder will be responsible for providing RA (Registration Authority) Agent and general administration support to the Registration Authority / Information Governance Unit. This includes the registration of users, printing of smartcards and maintenance of system access levels as well as providing an RA Service to staff at Rugby St Cross. This alsoincludes a range of duties in support of the Information Governance Unit
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
The postholder will be responsible for providing RA (Registration Authority) Agent and general administration support to the Registration Authority / Information Governance Unit. This includes the registration of users, printing of smartcards and maintenance of system access levels as well as providing an RA Service to staff at Rugby St Cross. This also includes a range of duties in support of the Information Governance Unit.
- To provide the daily operation of Registration Authority (RA), Position Based Access Control (PBAC).
- To co-ordinate a personal electronic diary with other RA/IG team staff diaries in order to ensure adequate cover for the RA function to ensure an efficient and timely RA service to all users.
- To support users; face to face, by telephone and by e-mail.
- RA Agent duties involve:o registering users for smartcardso checking proofs of identity in line with national policyo taking photographs of userso troubleshooting and resolving smartcard issueso revoking or amending access rights as requestedo running reports from the National Spineo undertaking regular maintenance checks of the smartcard printerso keeping abreast of all administration as part of the RA serviceo informing users of their responsibilities for the use of a smartcardo regularly auditing the use of smartcards across the organisationo dealing with any incidents involving the misuse of a smartcard
- Co-ordinate the receipt of and responses to RA Agent, Sponsor and user enquiries, providing problem solving support and follow-up training where appropriate.
- Contribute to implementing and monitoring project plans to ensure staff are registered in time to access smartcard driven ICT systems in line with required project timetables.
- To undertake any training courses provided internally and externally related to the duties of an RA Agent and the IG support function of the role.
- To maintain a complete, documented and robust documentation trail for all RA and RBAC/PBAC processes which complies with national and local guidance.
- To assist the RA Manager to meet Information Governance (IG) standards, by undertaking IG training, giving advice to users, auditing RA paperwork and responding to any other reasonable request made by the RA Manager.
- To ensure good communications are established and maintained with all smartcard users.
For further details of the role please see the attached job description.
Job description
Job responsibilities
The postholder will be responsible for providing RA (Registration Authority) Agent and general administration support to the Registration Authority / Information Governance Unit. This includes the registration of users, printing of smartcards and maintenance of system access levels as well as providing an RA Service to staff at Rugby St Cross. This also includes a range of duties in support of the Information Governance Unit.
- To provide the daily operation of Registration Authority (RA), Position Based Access Control (PBAC).
- To co-ordinate a personal electronic diary with other RA/IG team staff diaries in order to ensure adequate cover for the RA function to ensure an efficient and timely RA service to all users.
- To support users; face to face, by telephone and by e-mail.
- RA Agent duties involve:o registering users for smartcardso checking proofs of identity in line with national policyo taking photographs of userso troubleshooting and resolving smartcard issueso revoking or amending access rights as requestedo running reports from the National Spineo undertaking regular maintenance checks of the smartcard printerso keeping abreast of all administration as part of the RA serviceo informing users of their responsibilities for the use of a smartcardo regularly auditing the use of smartcards across the organisationo dealing with any incidents involving the misuse of a smartcard
- Co-ordinate the receipt of and responses to RA Agent, Sponsor and user enquiries, providing problem solving support and follow-up training where appropriate.
- Contribute to implementing and monitoring project plans to ensure staff are registered in time to access smartcard driven ICT systems in line with required project timetables.
- To undertake any training courses provided internally and externally related to the duties of an RA Agent and the IG support function of the role.
- To maintain a complete, documented and robust documentation trail for all RA and RBAC/PBAC processes which complies with national and local guidance.
- To assist the RA Manager to meet Information Governance (IG) standards, by undertaking IG training, giving advice to users, auditing RA paperwork and responding to any other reasonable request made by the RA Manager.
- To ensure good communications are established and maintained with all smartcard users.
For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Skills
Essential
Commitment to Trust Values and Behaviours
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry & Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
