CT MRI In-Patient Bookings Clerk

Job summary

An exciting opportunity for an enthusiastic, flexible and well organised individual to join our friendly team as a CT MRI In-patient Bookings Clerk.

The successful applicant will have excellent computer, organisational and communication skills and be able to work well under pressure. You will need to develop an excellent understanding of imaging patient pathways and enjoy working as part of a multidisciplinary team. The role also requires confidence when liaising with patients, medical staff, general practitioners and referring hospitals.

The post holder will be expected to organise their workload effectively, contributing directly and positively to the service. You will be required to use your initiative, work independently where needed, and maintain patient confidentiality at all times.

Please be informed that this post is not eligible for sponsorship

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• To provide administrative and clerical support to the CT and MRI department thereby ensuring effective and efficient patient care.
• To demonstrate excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
• To lead the Radiology Assistant Group and to develop and facilitate effective IP flow for patients requiring MRI and CT scans using hospital IT system (RIS and Extra Med)
• To schedule patient appointments for any requested examinations or treatments as defined by the referral and justification (vetting) notes on the Radiology information system (RIS) utilising the appropriate patient information and pre-procedural paperwork.
• Arrange direct day case admission and pre-procedure clinic appointments for patients to the MRI and CT Radiology Suite.
• Liaise appropriately with specialty wards and medical secretaries to arrange admission for patients requiring a ward based day case or inpatient stay for treatment.
• Liaise with inpatient wards within the hospital to book any requested examinations or treatments as defined by the referral and justification (vetting) notes on the Radiology information system (RIS) or as instructed by the multidisciplinary team.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.