University Hospitals Coventry and Warwickshire NHS Trust

General X-ray Bookings & Radiology Assistant

The closing date is 28 December 2025

Job summary

An exciting opportunity has arisen to join the Radiology plain film department at University Hospital Coventry and Warwickshire as a band 2 Radiology assistant/bookings coordinator part time.

The successful candidate will join the Radiology plain film team to provide an excellent, friendly and organised booking experience for our patients. Additionally you will also work clinically as a Radiology Assistant.

The successful candidate will need to be experienced in or be willing to learn how to use Radiology imaging systems and have a good understanding of patient pathways and referral processes and good people skills.

The candidate must have excellent verbal and written communication skills and experience in patient/customer contact.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The department provides a fast and responsive outpatient, GP and clinic appointment booking service. When working with the bookings team the applicant will be expected to ring and agree appointment dates with our patients as well as working with members of the wider multidisciplinary team who refer patients for x-ray.

Duties and responsibilities

  • Assisting the Imaging team in the provision of exemplary patient care.
  • Contributing to the support and monitoring of patients
  • Identifying and reporting any significant changes that might affect the patient's health and well-being to the appropriate person
  • Admin support - Booking patients on to our system

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

218-ACS-B2-7669003

Job locations

University Hospital Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

Booking assistant job description and main responsibilities.

GP Bookings:

  • Ensure all urgent chest x-rays are booked within 2 weeks.
  • Phone fracture clinic patients and all other urgent requests and make appointments.
  • Book appointments across all 3 sites. University Hospital, Rugby St Cross and City of Coventry Health Centre.

Other tasks

  • Answering calls and patient queries/Rebooking.
  • Manage DNAS
  • Manage Lithotripsy lists.
  • Book cardiac lists.
  • Book Paediatric lists.
  • Answer emails from T/O Pre-Ops.
  • Manage the x-ray room diary and ensure rooms are closed for services or maintenance.
  • Ensure any gaps in City of Coventry health centre list are backfilled.
  • Liaise with prisons to arrange appointments.
  • Send appointment letters.

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs.

For further details of the role please see the attached job description.

Job description

Job responsibilities

Booking assistant job description and main responsibilities.

GP Bookings:

  • Ensure all urgent chest x-rays are booked within 2 weeks.
  • Phone fracture clinic patients and all other urgent requests and make appointments.
  • Book appointments across all 3 sites. University Hospital, Rugby St Cross and City of Coventry Health Centre.

Other tasks

  • Answering calls and patient queries/Rebooking.
  • Manage DNAS
  • Manage Lithotripsy lists.
  • Book cardiac lists.
  • Book Paediatric lists.
  • Answer emails from T/O Pre-Ops.
  • Manage the x-ray room diary and ensure rooms are closed for services or maintenance.
  • Ensure any gaps in City of Coventry health centre list are backfilled.
  • Liaise with prisons to arrange appointments.
  • Send appointment letters.

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Desirable

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General X-ray Lead Radiographer

Roisin Rowles

roisin.rowles@uhcw.nhs.uk

02476967114

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

218-ACS-B2-7669003

Job locations

University Hospital Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

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