Healthcare Support Worker

Job summary

We are looking for a motivated and compassionate Healthcare Support Worker to join our Out of Hospital Community Wound Healing Service at University Hospitals Coventry and Warwickshire NHS Trust. This role involves delivering high-quality wound care across multiple settings, including clinics and patients' homes, under the supervision of Registered Nurses. You will play a key part in supporting patients, families, and carers, ensuring safe and effective care that aligns with our Trust values of Compassion, Openness, Pride, Partnership, Improve, Learn, and Respect.Please note:

• This is a fixed-term contract for 23 months
• Applicants must hold a full UK driving licence, have independent means of transport, and ensure their vehicle is covered by business insurance
• Interviews will take place on 12th December 2025

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Provide delegated wound care and support to patients in clinics and community settings.
• Assist in implementing and evaluating care plans under the guidance of Registered Nurses.
• Report patient progress and escalate concerns promptly to senior clinicians.
• Educate patients and carers on wound care, tissue viability, and pressure ulcer prevention.
• Maintain accurate documentation and adhere to Trust policies and infection control standards.
• Participate in service improvement initiatives and clinical audits.
• Support stock management and ensure safe use of equipment.
• Work flexibly across Coventry and Warwickshire, including home visits.

The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group.

If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. PPathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.