Patient Flow Coordinator

Job summary

An extremely exciting opportunity has arisen for a Patient Flow Coordinator to support the new and transformational One Coventry Integrated Team (OCIT) service. The trust along with Coventry City Council and Coventry and Warwickshire Partnership Trust have designed and developed 3 Local Integrated Teams (LITs) across the city of Coventry which are supported by multi-professional teams offering a holistic and integrated approach to urgent community needs for the residents of Coventry.

Local integrated care is one of the Trust's fundamental purposes, as set out in our refreshed strategy for 2022-2030; 'More than a hospital'. The Trust has an ambition to deliver improvements in the health and wellbeing of our local populations through collaboration with partners across the health and social care system. The Patient Flow Coordinator role is key to the successful delivery of this exciting and transformational service aimed to improve the health and wellbeing of the Coventry population.

The Patient Flow Coordinator will work autonomously within the LIT demonstrating effective time management, coordinating a varied caseload whilst advising and supporting the LITs with the appropriate pathways and appropriate service pathways. The successful candidate will have effective communication skills, a high level of administrative skills, an eye for detail with a focus on service coordination and data collection.

Please be advised sponsorship is not eligible for this post.

Main duties of the job

1. To deliver training in pathways and system support tools to support assessments as required ensuring safe discharge planning and patient flow coordination with the correct identified level of support
2. To support patient flow for those patients case managed by Local Integrated Teams.
3. To coordinate the assessments and referrals on patients related to patient flow
4. To communicate with patients / families / carers / Care Homes of the patients within LIT processes and coordinate patient flow, planning meetings as required to support the Local Integrated team.
5. To work independently within a Local Integrated Team, seeking senior level of support as required on tasks outside of identified competency.
6. Provide education, support and advice to the Local Integrated team on the patient flow and discharge process and pathways.
7. To represent Complex Flow Improvement, lead where applicable, provide team development and caseload updates to managers and inform LIT manager of blockages.
8. Escalate and report any concerns via LIT manager to highlight delays in discharge.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.