University Hospitals Coventry and Warwickshire NHS Trust

Quality and Governance Administrator

The closing date is 27 August 2025

Job summary

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

The post will involve effective time management, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of the office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels and assessment/referral paperwork is maintained, processing orders as required.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

As CWPS Quality and Governance Administrator the post holder will provide a comprehensive secretarial service to the Network Quality and Improvement Manager and Quality Team, to maintain and develop an effective quality management system across CWPS. Which incorporates clinical governance and risk management. In addition, the post holder will be responsible for the administration of both Q-Pulse (the Pathology networks quality management system) and Datix systems across the individual Trusts.

About us

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-7406691

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

Coventry and Warwickshire Pathology Services (CWPS) are looking for an organised and detail-oriented professional with a passion for healthcare administration, to join the team. CWPS comprises of several different disciplines that work across a number of sites, University Hospitals Coventry and Warwickshire (UHCW), George Eliot Hospital (GEH) and South Warwick University Foundation Group (SWFT).

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

The post will involve effective time management, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of the office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels and assessment/referral paperwork is maintained, processing orders as required.

For further details please see the attached job description.

Job description

Job responsibilities

Coventry and Warwickshire Pathology Services (CWPS) are looking for an organised and detail-oriented professional with a passion for healthcare administration, to join the team. CWPS comprises of several different disciplines that work across a number of sites, University Hospitals Coventry and Warwickshire (UHCW), George Eliot Hospital (GEH) and South Warwick University Foundation Group (SWFT).

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

The post will involve effective time management, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of the office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels and assessment/referral paperwork is maintained, processing orders as required.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

  • see supporting documents

Desirable

  • see supporting documents

Experience

Essential

  • see supporting documents

Desirable

  • see supporting documents

Knowledge

Essential

  • see supporting documents

Desirable

  • see supporting documents

Skills

Essential

  • see supporting documents

Desirable

  • see supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting Documents
Person Specification

Qualifications

Essential

  • see supporting documents

Desirable

  • see supporting documents

Experience

Essential

  • see supporting documents

Desirable

  • see supporting documents

Knowledge

Essential

  • see supporting documents

Desirable

  • see supporting documents

Skills

Essential

  • see supporting documents

Desirable

  • see supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting Documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CWPS Deputy Network Quality Manager

Ruth Owen

Ruth.Owen@uhcw.nhs.uk

02476964972

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-7406691

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

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