Diabetes Healthcare Support Worker

Job summary

This role has been designed to work within and support the Diabetes clinical nurse specialist team across the UHCW sites where we provide a nurse led service to a wide range of patients who live with Diabetes. The service is expanding and is expected to keep on growing.

The post requires a host of skills including IT literacy, organisation, data collection versatility to mention a few. The successful candidate will assist the team with their outpatient clinic and inpatient caseloads, as well as other admin duties.

Previous NHS experience is desirable for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

1. To participate as a member of the diabetes multidisciplinary team (MDT) to ensure the highest standard of patient care, ensuring patient comfort and safety.
2. Participate in educating patients/ carers and other healthcare professionals on the management of diabetes. Be responsible for the ordering and stock levels of patient information leaflets and putting together of patients treatment starter packs.
3. Responding to patient's enquiries left on the diabetes CNS team inbox and dealing with (including escalation if required) queries in a timely manner. Use independent judgement analysis to aim to resolve problems when dealing with patients and reassure patients when necessary.
4. Following training and assessment to undertake and record clinical tasks and observations, which may include, blood pressure measurement, urinalysis and specimen collection, wound dressings.
5. To communicate using appropriate verbal and non-verbal methods, in a variety of situations that may involve understanding and overcoming physical and / or psychological barriers.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.