University Hospitals Coventry and Warwickshire NHS Trust

Maternity Information Team Administration Clerk

The closing date is 29 July 2025

Job summary

To provide comprehensive and confidential administrative and clerical activities to meet the needs of the maternity service in accordance with Departmental, Trust and National standards, policies and procedures. To effectively communicate related information and advice to enable the multidisciplinary team to achieve operational excellence.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The successful applicant will work as part of a small team who are the first point of contact for dealing with pregnant women who self refer for maternity servicethey will deal with routine enquiries and take action as necessary liaising with others as appropriate. The are team are expected communicate with staff, patients and/or external organisations using appropriate methods.

The post holder will maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.

Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines.

These systems may include EPR Cerner, Soliton, Opera, CRIS, Ultra, Respond, IMPAC etc. Collate, input and monitor department documentation and information to assist with the production of monthly

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

218-AC-B2-7346666

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

  1. Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
  2. Communicate with staff, patients and/or external organisations using appropriate methods.
  3. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
  4. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
  5. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include EPR Cerner, Soliton, Opera, CRIS, Ultra, Respond, IMPAC etc.
  6. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
  7. Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
  8. Assist with training new team members in Trust operational systems and department procedures.
  9. Responsible for ordering stationary and other equipment whilst monitoring and maintaining stock levels.
  10. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
  11. Prioritise daily tasks to achieve timescales set.
  12. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards.
  13. Provide appropriate cover in the absence of other members of the team.
  14. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement.

For further details of the role please see the attached job description.

Job description

Job responsibilities

  1. Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
  2. Communicate with staff, patients and/or external organisations using appropriate methods.
  3. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
  4. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
  5. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include EPR Cerner, Soliton, Opera, CRIS, Ultra, Respond, IMPAC etc.
  6. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
  7. Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
  8. Assist with training new team members in Trust operational systems and department procedures.
  9. Responsible for ordering stationary and other equipment whilst monitoring and maintaining stock levels.
  10. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
  11. Prioritise daily tasks to achieve timescales set.
  12. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards.
  13. Provide appropriate cover in the absence of other members of the team.
  14. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Skills

Essential

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Skills

Essential

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Digital specialist Midwife

Kelly Fowler

Kelly.fowler@uhcw.nhs.uk

02476967414

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

218-AC-B2-7346666

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

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