Clinical Administration Assistant (Phlebotomy)

University Hospitals Coventry and Warwickshire NHS Trust

The closing date is 14 May 2025

Job summary

To operate and maintain the Pathology Appointment telephone service for the Coventry and Warwickshire Pathology service (University Hospitals Coventry and Warwickshire; George Eliot Hospital NHS Trust and South Warwickshire Hospitals NHS Trust), and provide help when required to the Phlebotomy service.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Interviews are aiming to be held on 21st May*

Please note that this vacancy is not eligible for sponsorship.

Main duties of the job

We are looking for an administration assistant to operate and maintain the Pathology Appointment telephone service for the Coventry and Warwickshire Pathology service.

You will assist the CWPS Admin Manager (GEH) with administration tasks such as filing and photocopying.

The successful candidate will provide help when required to the Phlebotomy service, under the guidance of the Phlebotomy Supervisor and Pre-Analytical Lead Supervisor. Phlebotomy experience is desirable but full training will be provided.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellencedesignated organisation - please click the link for further details about this prestigious award.Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B2-6118338-A

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Job description

Job responsibilities

To be fully familiar with the telephone booking system for making Phlebotomy appointments within CWPS.

To work with the CWPS Admin Manager, in monitoring all issues relating to accessibility of Pathology staff by outside users, to ensure that the most customer efficient service is developed.

General Office duties to include, data entry, typing, filing, post, preparing courier runs.

To transfer calls to all relevant Departments and individuals, having a sound knowledge of the whereabouts of listed individuals

To be trained in all relevant aspects of the Laboratory Information Management System (LIMS), and have responsibility for giving results to callers for all disciplines in Pathology

To be familiar with patient resulting systems, and use these as a results system as well, when necessary.

To take and relay direct and telephone messages for all staff in the Department.

To undertake stock control for office stationery.

To undertake personnel filing on behalf of the CWPS Admin Manager.

To participate in appraisals and personal reviews and work to agreed set objectives.

Responsible for the collection of blood samples, from inpatients, outpatients, clinics, gp surgeries and homes of patients as specified by the supervisor.

Responsible for the safe disposal of contaminated materials including sharps.

Undertake preparation of samples for testing using separation techniques such as centrifugation and tapping off.

Undertake agreed clinical and non-clinical tasks following training, ensuring referral to appropriate trained staff as required.

Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.

OTHER DUTIES:To undertake any other duties commensurate with the grade as requested with prior discussion and agreement of post holder

For further details of the role please see the attached job description.

Job description

Job responsibilities

To be fully familiar with the telephone booking system for making Phlebotomy appointments within CWPS.

To work with the CWPS Admin Manager, in monitoring all issues relating to accessibility of Pathology staff by outside users, to ensure that the most customer efficient service is developed.

General Office duties to include, data entry, typing, filing, post, preparing courier runs.

To transfer calls to all relevant Departments and individuals, having a sound knowledge of the whereabouts of listed individuals

To be trained in all relevant aspects of the Laboratory Information Management System (LIMS), and have responsibility for giving results to callers for all disciplines in Pathology

To be familiar with patient resulting systems, and use these as a results system as well, when necessary.

To take and relay direct and telephone messages for all staff in the Department.

To undertake stock control for office stationery.

To undertake personnel filing on behalf of the CWPS Admin Manager.

To participate in appraisals and personal reviews and work to agreed set objectives.

Responsible for the collection of blood samples, from inpatients, outpatients, clinics, gp surgeries and homes of patients as specified by the supervisor.

Responsible for the safe disposal of contaminated materials including sharps.

Undertake preparation of samples for testing using separation techniques such as centrifugation and tapping off.

Undertake agreed clinical and non-clinical tasks following training, ensuring referral to appropriate trained staff as required.

Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.

OTHER DUTIES:To undertake any other duties commensurate with the grade as requested with prior discussion and agreement of post holder

For further details of the role please see the attached job description.

Person Specification

Qualifications/Training

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Experience

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Skills & Abilities

Essential

  • See Supporting documents

Commitments to trust Values

Essential

  • See supporting documents
Person Specification

Qualifications/Training

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Experience

Essential

  • See Supporting documents

Desirable

  • See Supporting documents

Skills & Abilities

Essential

  • See Supporting documents

Commitments to trust Values

Essential

  • See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

For questions about the job, contact:

Administration Manager

Karen Moss

karen.moss@geh.nhs.uk

02476865174

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B2-6118338-A

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Supporting documents

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