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University Hospitals Coventry and Warwickshire NHS Trust

EPR System Support Analyst

Information:

This job is now closed

Job summary

Step into the heart of healthcare innovation as a Clinical Systems Support Specialist! In this pivotal role, you'll be the backbone of the Clinical Systems Team, working closely with the EPR Workflow Lead to ensure seamless operation and support of our cutting-edge clinical systems.

** Interviews for this post are due to take place week commencing 19th May 2025***

Main duties of the job

  • Management and creation of EPR accounts and related applications
  • Management of appropriate Data Collection Workbook(s) (DCW)
  • Providing a support service to users of systems
  • Providing timely and accurate access to systems
  • General system administration duties
  • Provide basic management cover for other ICT systems
  • Supporting 24/7 service

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-7156352

Job locations

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Job description

Job responsibilities

To provide a comprehensive support service to users of the systems managed.

Liaise with external users of the systems managed, providing support and advice as required, liaising with third party providers where appropriate.

Management of appropriate Data Collection Workbook(s) (DCW).

To undertake periodic audits of data e.g., to ensure compliance with the NHS Data Manual. This will include (but will not relate exclusively) to master files.

To participate in the testing of new version releases for the systems managed.

Create and manage accounts for new users.

Deactivate accounts and user access for leavers.

To be responsible for allocating the most appropriate level of system access ensuring that users are provided with the relevant log in details and in accordance with the ICT Security Policy.

To assist the EPR Workflow Lead(s) in the validation of training material primarily for the systems managed.

Become familiar with the basic administration of other ICT systems as directed to provide cover for the system specialists.

For further details of the role please see the attached job description

Job description

Job responsibilities

To provide a comprehensive support service to users of the systems managed.

Liaise with external users of the systems managed, providing support and advice as required, liaising with third party providers where appropriate.

Management of appropriate Data Collection Workbook(s) (DCW).

To undertake periodic audits of data e.g., to ensure compliance with the NHS Data Manual. This will include (but will not relate exclusively) to master files.

To participate in the testing of new version releases for the systems managed.

Create and manage accounts for new users.

Deactivate accounts and user access for leavers.

To be responsible for allocating the most appropriate level of system access ensuring that users are provided with the relevant log in details and in accordance with the ICT Security Policy.

To assist the EPR Workflow Lead(s) in the validation of training material primarily for the systems managed.

Become familiar with the basic administration of other ICT systems as directed to provide cover for the system specialists.

For further details of the role please see the attached job description

Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • see supporting documents
Person Specification

Qualifications

Essential

  • See supporting documents

Experience

Essential

  • See supporting documents

Desirable

  • See supporting documents

Knowledge

Essential

  • See supporting documents

Desirable

  • See supporting documents

Skills

Essential

  • See supporting documents

Desirable

  • See supporting documents

Commitment to Trust Values and Behaviours

Essential

  • see supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Clinical Systems Manager

Deborah Finch

deborah.finch@uhcw.nhs.uk

Details

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-7156352

Job locations

UHCW

Clifford Bridge Road

Coventry

CV2 2DX


Supporting documents

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