Quality Improvement Officer

Job summary

An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements and great interpersonal skills to apply for the position of Quality and Improvement Officer for the Trauma and Neuro Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust.

The post-holder will work closely with clinical colleagues within the group specialities (Neurology, Neurosurgery, Stroke, Neurophysiology, Plastic Surgery, Cardiothoracic Surgery, Orthopaedics, and Major Trauma). They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees.

This is an integral role in supporting the performance of the group; the post holder will work closely with the group's Quality and Data team to support the delivery of key performance indicators and provide high quality project, service and administrative support including information, analysis and report writing. The post holder will also deputise for the Assistant Project Manager where needed and have oversight over processes within the team.

Previous applicants need not apply.

Main duties of the job

The post-holder will work closely an in collaboration with clinical, operational, and administrative colleagues within the group specialities (Neurology, Neurosurgery, Stroke, Neurophysiology, Plastic Surgery, Cardiothoracic Surgery, Orthopaedics, and Major Trauma). They will work closely with the group's Quality and Data team to support the delivery of key performance indicators and provide high quality project, service and administrative support including information, analysis and report writing. The post holder will also deputise for the Assistant Project Manager where needed, and have oversight over processes within the team.

They will also act as a central point of contact for Quality and Governance within the Trauma and Neuro group, resolving queries and ensuring reported KPI's are met. To identify issues and root causes in collaboration with the specialities to develop new standard practices.

Key aspects:

1. To ensure an effective internal governance framework and communication system within the group

2. To ensure standards for clinical data and quality metrics within the group are met.

3. To continually contribute to the group's patient and business improvement agendas.

4. Provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trust's quality metrics.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.