Deputy Head of Elective Care

Job summary

This is a lead management role within Performance & Informatics responsible for elective RTT pathway development, implementation and management of processes and systems to provide assurance that the Trust is managing access to patient services appropriately. The post has key functions as a Trust expert on Patient Access policies and is responsible for leading on the development and maintenance of operational procedures in accordance with national guidelines. The post holder will work with Clinical Groups to provide governance and challenge against national standards and key performance indicators taking necessary action to ensure that they are delivered.

Please be advised that interviews will take place in week commencing 10th February 2025.

Main duties of the job

• Assist Head of Elective Care in planning, development and redesign of services and processes to lead improvements of RTT developments.
• Responsible for the development, delivery and sustainability of training packages around elective RTT. Ensuring all staff are competent on the delivery of national rules and pathway management.
• Line manage teams directly responsible for the delivery of elective RTT pathways: Patient Access Team.
• Provide key support and resource to Clinical Groups in the operational management and delivery of performance against elective RTT pathway targets. Providing challenge and governance of recovery plans to achieve improvement of patient access performance.
• Provide assurance to the Trust on compliance of policy and performance reporting for elective RTT pathways. Including leading on validation of performance regarding the Trusts RTT targets and 18 week referral to treatment pathways.
• Deputise accordingly for the Head of Elective Care for internal and external commitments as required.
• Maintain a skilled Patient Access team who are able to provide specialist skills and knowledge to support the Trust in performance management in the Trust

• Achieve improvement in the completeness and accuracy of data recording and ensure RTT data quality processes are in place

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.