Administration Assistant - Optometry

Job summary

An opportunity has arisen within the Optometry team for an Admin Assistant. The role involves providing confidential administrative and clerical support to meet the needs of the Optometry team within the Ophthalmology Department, in alignment with departmental, Trust, and national standards.Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• Book outpatient appointments appropriately, escalating issues as they arise.
• Act as the primary point of contact for routine enquiries, taking necessary action and liaising with others as appropriate.
• Communicate effectively with staff, patients, and external organisations using appropriate methods.
• Maintain both manual and electronic filing systems and databases in accordance with departmental and Trust policies, ensuring all documents are accurately archived.
• Provide an efficient and comprehensive administrative service, including tasks such as typing, photocopying, and supporting the department and team members as requested

For further details of the role please see the attached job description.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.