Job summary
The purpose of this role is to support the Associate Group Manager and Group Management Team in the delivery of a high quality, efficient and patient centred service for the Critical Care, Pain Management and Vascular Access teams in line with national and local Key Performance Indicators (KPIs). There will also be a requirement to provide operational management support to Theatres, Anaesthetics and Perioperative services within the Clinical Support Services group.
The post holder will provide day to day operational management of assigned clinical services, supporting the development and provision of a comprehensive, high quality, patient centred care service within the resources available.
The post holder is responsible for the improvement and delivery of scheduling and utilisation targets related to assigned services and to support delivery of performance against financial and activity targets.
The role will manage and oversee all administrative teams and functions for assigned services, including the management of service waiting lists and delivery of utilisation targets.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
Key Result Areas and Performance
1. Work with the Group Manager & Associate Group Manager ensuring clear communication and robust operational implementation of policy, business objectives and agreed targets across the department.2. Support the Group Manager & Associate Group Manager with the operational management of services and supporting continuous service improvement.3. Responsible for day-to-day delivery of operational performance within assigned services to achieve delivery of national and local targets and the development and delivery of improvement plans.4. Responsible for assigned budgets as budgetary signature e.g. Admin cost centre budgets.5. Implement HR and governance strategies and policies within relevant services to achieve compliance with Trust policies and procedures, best practice, relevant legislation and regulatory provisions.6. Responsible for the improvement and delivery of utilisation targets by ensuring effective and efficient usage of service capacity including Theatres, Treatment Rooms, Outpatients, and day units.7. Responsible for the management of service administrative staff/teams ensuring Mandatory Training, PDRs and absence are managed in line with Trust policies and procedures.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.
We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
STRATEGIC AND SERVICE DEVELOPMENT1. To take an active role, in collaboration with the Group Management team, to deliver robust business plans for services.2.Proactively engage in inter-agency working to develop and implement strategies that cross traditional organisational boundaries, encouraging a seamless health system from a patient perspective.3.Actively work with relevant services to support the development and improvement of patient care through identifying and responding to opportunities for change that will lead to improvements in quality or efficiency.4. To actively review activity against the Operational Delivery Plan for relevant services and create capacity plans to support delivery.5. To support, in conjunction with the Group Manager and Associate Group Manager, the implementation and delivery of any approved business cases.6. To lead on the completion of regular Demand and Capacity modelling, keeping the model up to date with changes in demand and service capacity.ORGANISATIONAL DEVELOPMENT1.In conjunction with the Group Management Team maintain an open, proactive and collaborative culture within relevant services supported by effective two-way communication systems and processes.2.Responsible for ensuring that robust systems are established for the appraisal and continual development of all administration and clerical staff within relevant services, in line with the Knowledge and Skills Framework, promoting the effective use of skills and flexibility through professional and personal development.3.Work with the Workforce Business Partner to effectively manage any sensitive organisational change and employee relations issues.RISK MANAGEMENT1.Support the development, implementation, and review of robust systems to manage risks Linking with the Group Management teams as appropriate.2. Manage the implementation within relevant services of the Trusts health and safety policy and all other policies, procedures, and safety rules.
For further details of the role please see the attached job description.
Job description
Job responsibilities
STRATEGIC AND SERVICE DEVELOPMENT1. To take an active role, in collaboration with the Group Management team, to deliver robust business plans for services.2.Proactively engage in inter-agency working to develop and implement strategies that cross traditional organisational boundaries, encouraging a seamless health system from a patient perspective.3.Actively work with relevant services to support the development and improvement of patient care through identifying and responding to opportunities for change that will lead to improvements in quality or efficiency.4. To actively review activity against the Operational Delivery Plan for relevant services and create capacity plans to support delivery.5. To support, in conjunction with the Group Manager and Associate Group Manager, the implementation and delivery of any approved business cases.6. To lead on the completion of regular Demand and Capacity modelling, keeping the model up to date with changes in demand and service capacity.ORGANISATIONAL DEVELOPMENT1.In conjunction with the Group Management Team maintain an open, proactive and collaborative culture within relevant services supported by effective two-way communication systems and processes.2.Responsible for ensuring that robust systems are established for the appraisal and continual development of all administration and clerical staff within relevant services, in line with the Knowledge and Skills Framework, promoting the effective use of skills and flexibility through professional and personal development.3.Work with the Workforce Business Partner to effectively manage any sensitive organisational change and employee relations issues.RISK MANAGEMENT1.Support the development, implementation, and review of robust systems to manage risks Linking with the Group Management teams as appropriate.2. Manage the implementation within relevant services of the Trusts health and safety policy and all other policies, procedures, and safety rules.
For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry & Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
