Job summary
To provide a specialised, comprehensive and confidential patient-centred administration and pathway tracking service in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the speciality.
Please be advised there is a proposed interview date of 25th September 2023.
Main duties of the job
The Emergency Medicine Department is looking for highly motivated enthusiastic individuals who enjoy a challenge to support patient flow within the Trust.
This exciting role will be responsible for the validation of the patient emergency pathway journey and the accurate and timely recording of patient pathway markers.
The post holder will also support the nurse in charge and be responsible for the awareness of change in pressure and capacity within ED and Acute footprint.
Applicants are required to have excellent communication skills. They must also have knowledge and experience with ICT skills and experience of tracking patients in the Emergency Department.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
Main Duties & Responsibilities
You are expected, where identified, to attend and complete relevant training and development opportunities to support this. This may include Lean for Leaders, Advanced Lean Training, and the Human Factors Programme, amongst others. Full attendance and completion of identified courses is considered essential and a pre requisite for this post.
- To act as the point of contact to be responsible for the management of and assist with the validation of the patient Accident and Emergency clinical quality indicator transit time ensuring the provision of a systematic, efficient and confidential service
- To be sufficiently skilled to understand the A&E Clinical Quality Indicators including the criteria for 4 hour target and breaches and ensure that reasons for breaches are clearly and accurately communicated and recorded.
- To accurately record data and seek information when not directly provided
- To work of own initiative and on own ability with minimal supervision to carry out duties of the post
- Take responsibility for prioritisation of workload, responding to changing priorities and conflicting demands in an effective manner and develop systems to improve effectiveness of the post
- Take responsibility for ensuring the nurse in charge and site manager is aware of the changing pressure within the ED and of capacity requirements.
- Ensure patient pathway markers and actions are recorded on the Trust Emergency Patient Pathway Management Syste
For further details of the job role please see attached job description.
Job description
Job responsibilities
Main Duties & Responsibilities
You are expected, where identified, to attend and complete relevant training and development opportunities to support this. This may include Lean for Leaders, Advanced Lean Training, and the Human Factors Programme, amongst others. Full attendance and completion of identified courses is considered essential and a pre requisite for this post.
- To act as the point of contact to be responsible for the management of and assist with the validation of the patient Accident and Emergency clinical quality indicator transit time ensuring the provision of a systematic, efficient and confidential service
- To be sufficiently skilled to understand the A&E Clinical Quality Indicators including the criteria for 4 hour target and breaches and ensure that reasons for breaches are clearly and accurately communicated and recorded.
- To accurately record data and seek information when not directly provided
- To work of own initiative and on own ability with minimal supervision to carry out duties of the post
- Take responsibility for prioritisation of workload, responding to changing priorities and conflicting demands in an effective manner and develop systems to improve effectiveness of the post
- Take responsibility for ensuring the nurse in charge and site manager is aware of the changing pressure within the ED and of capacity requirements.
- Ensure patient pathway markers and actions are recorded on the Trust Emergency Patient Pathway Management Syste
For further details of the job role please see attached job description.
Person Specification
Qualification/training
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills & Abilities
Essential
Person Specification
Qualification/training
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills & Abilities
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
