Community First Responder

Job summary

Exciting volunteering opportunities have arisen within West Midlands Ambulance Service University NHS Foundation Trust (WMAS) for individuals wishing to join our growing team of Community First Responders (CFRs).

We welcome applicants from throughout the West Midlands however, we are particularly interested in people from the following areas:

STOKE & STAFFORDSHIRE

Uttoxeter

Churnet Valley

Wettonand and Alstonefield

Mayfield and Ellastone

Dane Valley

Fulford and district

Keele

Eccleshall

Hixon

Abbots Bromley

Gnosall

Wheaton Aston

Brewood

Lichfield

Burton

Broseley

COVENTRY & WARWICKSHIRE

Alcester

Henley

North Warwickshire

Warwickshire Hearts

Shipston on Stour

Red Horse Vale

Rugby and Leam Valley

SHROPSHIRE

Newport

Church Stretton

Highley

Much Wenlock

Cleobury Mortimer

Bishops Castle

Clun

Leintwardine & Bucknell

North Shropshire

WORCESTERSHIRE

North East Worcestershire

Tenbury

Wyre Forest

HEREFORDSHIRE

Bromyard

Kington

Leominster

CFRs are trained volunteers from the local community who respond to 999 calls and deliver basic life support and initial care to a patient on scene until the arrival of an emergency ambulance.

Main duties of the job

As a Volunteer Community First Responder (CFR), you will be expected to complete a minimum of 4 hours per week (208 hours per year). You will respond to 999 emergency calls in a CFR scheme vehicle on behalf of the Trust, providing first aid until the arrival of a paramedic or ambulance crew

Applicants should have a good all-round standard of education, basic IT skills, strong communication skills, and a good level of physical fitness to meet the demands of the role. You must hold a full UK driving licence for at least 1 year with no more than 6 penalty points

In addition to emergency response, CFRs support their local schemes through community engagement such as fundraising and promoting CPR and defibrillator awareness

Shortlisting will be based on the information provided in your application form and the availability of positions within supporting schemes. Please ensure you include your full postcode and preferred local CFR scheme. Applicants must live in, or have good local knowledge of the area they will serve and will be affiliated with a local scheme as directed by the Trust

Interviews will be in person at ambulance hubs late Jan and Feb. Successful applicants will attend a mandatory 8-day face-to-face course at the National Academy, Oldbury during 2026, supported by mentor shifts alongside experienced CFRs. You will also attend be required to attend annual updates each year. This is a voluntary, unpaid role and all offers are subject to standard pre-placement checks

About us

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role or the assessment process prior to your application, then please do not hesitate to contact the recruitment team.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

This position involves a regulated activity and therefore will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both.

Applicants who are shortlisted will be contacted directly by the Community Response Team

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Shrewsbury Hub

Mercian Close

Longden Road

Shrewsbury

SY3 9EA

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

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Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Shrewsbury Hub

Mercian Close

Longden Road

Shrewsbury

SY3 9EA

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

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