Job responsibilities
Leadership
Proactively
lead the workforce by demonstrating the Trusts values, setting standards, and
working towards achieving the Trust vision within the hazardous environment.
Maintaining own
competence, knowledge and general understanding of the HART Standard
Operational Procedures, Equipment Data Sheet, and Generic Risk Assessment.
Undertaking
regular reviews of learning outcomes and indicative content or in response to
significant changes in national and/or local guidelines.
Deputise for
the HART and Special Operations Manager as and when required.
Maintain
registration with the Health Professions Council and continue to professionally
develop within national and local guidelines to deliver patient care to the
professional standards as laid down by the JRCALC guidelines and other local
protocols and procedures.
Operational
Prioritise and
self-manage the staffing levels to constantly provide the nationally agreed
Safe System of Work (SSoW).
Ensure the
operational response maintains compliance with all local and national
standards, policies, and procedures.
Continually
monitor the standards of patient care being delivered by HART.
Establish and
maintain close working relationships with internal and external stakeholders to
ensure the effective deployment of operational resources. This must include but
is not limited to EOC team members, Tactical Incident Commander team, and the
Academy.
Ensure
compliance with regards to all
operational vehicles & equipment, ensuring everything is keept to high
standards of cleanliness, service status
and remain in a state of readiness at all times.
Ensure all
operational equipment is stored and maintained in line with the NHS ECU
Equipment Data Sheets, legislation requirements and the relevant records are
maintained.
Ensure
effective information and communication systems are in place and maintained to
support the operational learning and development within HART.
Monitor and
evaluate the needs of the workforce to ensure all concerns and issues are
addressed in a timely and fair manner.
Work in
partnership with the Trusts HR department to provide support and leadership in
the management of the workforce, ensuring the relevant Trusts policies and
procedures are upheld and followed.
Futureproof and
add resilience to the HART workforce by organising and facilitating annual
selection events, to ensure a pool of HART recruits are on standby to meet the
annual attrition rate or uplift in staffing numbers.
Provide/facilitate
induction training for new members of the HART.
Participate in
and support operational and clinical case reviews as required.
As required,
work in conjunction with other emergency services in response to a major or
specialist incident. This may involve responding to national incident.
When called
upon, work in partnership with the Trusts directors, head of departments,
senior manager, and commander to ensure the HART operational capability meets
the requirement of the Trust.
Maintain a
state of readiness (through training and exercising) to respond to Incidents in
the role of either a HART Team Leader or as a resilience National Interagency
Liaison Officer / Tactical Advisor providing strong leadership and offering
advice to Trust staff and Commanders.
Maintain
effective command logs, CPD and other relevant training to maintain competence
in both full HART disciplines and as a resilience NILO.
People
If requested,
carry out appraisal and performance reviews for HART Team Leaders.
Participate in
the selection test procedures for staff wishing to enter posts in the HART
Team.
Participate in
the day-to-day management of HART operations ensuring compliance with
directorate and trust policies.
To maintain
confidentiality in line with Trust policy and ensure compliance with the Data
Protection Act and Caldicott principles.
When requested
produce written reports for internal and external meetings/publications on a
range of issues.
To continually
promote HART as a career option throughout the Trust and to external partners
such as Universities
Manage the
development of HART Team Leaders including recruitment, mentoring and support
to development team leaders.
Clinical
Responsibilities
To provide
specialist clinical support and knowledge within the HART skill set as defined
by the NHS ECU.
To be able to
deploy to operational incidents as
required and provide health input wearing appropriate PPE.
Access relevant
databases (e.g. TOXBASE) to research and communicate to others regarding the
symptoms, treatment, and decontamination procedures for an incident.
Apply the
principles and practice of Dynamic Operational Risk Assessment to ensure that
plans and actions are regularly updated according to the needs of the current
situation.
To
provide clinical leadership and monitoring at incidents
To
maintain Paramedic competency and be ready to respond as a Paramedic capacity if required.
Accurately
triage and prioritise patients demonstrating the use of a variety of techniques
to elicit the history of an event or illness in order to manage an incident
correctly.
Governance
& Quality
Work within the
policies and standard operating procedures of the Trust and HART to ensure
that:
patient
confidentiality is maintained at all times.
that
any confidential/classified information which comes into your possession or
knowledge is managed in such a manner as not to compromise an operation or the
safety of staff involved in the delivery of any such operation
be
aware that the immediate working environment may be designated a scene of
crime and as far as possible endeavour to preserve and/or leave undisturbed
any potential evidence, without compromising ability to perform the clinical
role
Maintain
required personal standards of service delivery and an in-depth understanding
of core HART skills and attend training events as required to deliver the
expected level of service.
Actively
supervise, support and work with other members of the team undertaking tasks
allocated by persons designated to manage the incident.
Assist
in the ongoing evaluation of HART capabilities and its effectiveness.
Assist
in the research and development of new equipment.
Analyse
information from multiple sources to better understand the nature of an
incident and plan scene management activities.
Ensure
the accurate recording of information, including patient records and decision
logs, relating to HART operations, in accordance with established procedures
and share with other Team Leaders and authorised staff as appropriate.
Ensure
learning outcomes are shared within the Trust and the NHS ECU.
Communication,
Networking and Working Relationships
Promote HART
awareness to other Ambulance staff within the Trust and among partner agencies.
Comply with the
required instructions, procedures and processes of the Team, and the Trust to
maintain effective two-way communication.
If required,
represent the Trust and emergency services in public arenas and promote its
image as a professional and competent service.
Develop and
maintain good working relationships with other emergency services, NHS Trusts
and public/private and voluntary sector agencies, HPA.
Actively
support and promote the aims and objectives of the Trusts HART unit.
Strategic
Develop
robust operational plans to meet the needs of the Trust including the provision
of high risk pre planned operations and spontaneous events such as widespread
flooding, adverse weather and protests etc
Actively
support and promote the Trusts purpose, Vision and Values, and broad
organisational goals
Actively
support and promote the aims and objectives of the HART and Special Operations
Manager
Be responsible
for personal contribution to the development of the HART and where necessary,
the testing of new initiatives.
Personal
Development and Responsibility
Adhere to Trust
policies and best practice thereby maintaining and promoting the highest
professional standards, including clinical practice, conduct, attendance and
compliance with the dress code.
Demonstrate and
maintain a positive attitude and commitment to Equal Opportunities and
diversity.
Agree Personal
Development Review (PDR) with all direct reports. Appraise performance and provide feedback to
ensure local objectives and Personal Development Plans are achieved.
Put action
plans in place to manage underperformance and support staff in reaching their
key performance indicators.
Attend
identified courses for continuous professional development.
Develop
specialised knowledge of HART principles, capabilities, and procedures.
To maintain
competencies through continuation training, both practical and theoretical.
Attend
and complete nationally agreed training programmes when required.
Be responsible
for personal contribution to the development of HART and where necessary, the
testing and evaluation of new initiatives.
Key Result Areas
and Performance Measures
Plan and
facilitate learning and development courses to support the training plan and
departmental objectives.
Research,
develop and implement blended learning opportunities such as e-learning,
workplace learning, distance learning, coach/mentoring as well as traditional
learning methods to support statutory, and mandatory training and to support
the knowledge and skills required by the workforce to enable them to meet the
requirements of their jobs and career progression.
Manage training resources, administration staff and
materials to ensure value for money and a good return on investment