Job summary
West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.
The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team
The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.
Main duties of the job
An exciting opportunity has become available for a Senior Radio Engineer to to our well established team at our Headquarters in Brierley Hill
In
line with the strategy defined by the Trust, the successful applicant will manage and develop the radio
telecommunications infrastructure to support the critical operations and to
provide an expert resource for advice on technical issues as required
Applicants must hold a degree qualification in a technical subject or have significant relevant vocational qualifications along with experience of supporting life critical 999 radio / telephony and IT systems
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both
Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.
About us
We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.
We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.
Job description
Job responsibilities
Design
and application of a comprehensive range of procedures for security, recovery
and restart (including from disaster) and incident/problem control.
Short,
medium and long term operational planning and scheduling for radio
telecommunications systems including support for the digital radio programme.
Taking responsibility for
the upgrading, operation, control, maintenance and effective use of the
non-critical voice and data applications
Responsible for ensuring
the maximum availability of the Trusts on line resources
Taking
responsibility for the upgrading, operation, control, maintenance radio telecommunications systems.
Providing
support for the operation, control, maintenance and effective telephony systems.
Guaranteeing
integrity and confidentiality of information delivered to and sent by users in
line with the Trusts and NHS policy
Understanding
and requirements of installed and planned systems, particularly in respect of
communications requirements, including security, characteristics of associated
hardware and software, and targets for performance and quality of service.
Communicating effectively
using electronic, verbal and written word, as required with users and IT staff,
particularly in respect of emergencies, quality control and support,
restrictions on or withdrawal of services, routine and unscheduled maintenance
and the introduction of major amendments to the provision of service such as
upgrades of equipment and software
Investigate
all appropriate means to improve service levels whilst minimising investment
requirements and recommend new or revised policies or procedures to higher
management; implement specific improvements within scope of responsibility.
May
be required to work on own or as part of a team in the development and planning
of service projects, by use of appropriate computer software, where required
with consideration to budgetary restraints.
Implement training documentation and deliver training
to staff in the use of radio telecommunications equipment
For full duties, please view the job description and person specification
Job description
Job responsibilities
Design
and application of a comprehensive range of procedures for security, recovery
and restart (including from disaster) and incident/problem control.
Short,
medium and long term operational planning and scheduling for radio
telecommunications systems including support for the digital radio programme.
Taking responsibility for
the upgrading, operation, control, maintenance and effective use of the
non-critical voice and data applications
Responsible for ensuring
the maximum availability of the Trusts on line resources
Taking
responsibility for the upgrading, operation, control, maintenance radio telecommunications systems.
Providing
support for the operation, control, maintenance and effective telephony systems.
Guaranteeing
integrity and confidentiality of information delivered to and sent by users in
line with the Trusts and NHS policy
Understanding
and requirements of installed and planned systems, particularly in respect of
communications requirements, including security, characteristics of associated
hardware and software, and targets for performance and quality of service.
Communicating effectively
using electronic, verbal and written word, as required with users and IT staff,
particularly in respect of emergencies, quality control and support,
restrictions on or withdrawal of services, routine and unscheduled maintenance
and the introduction of major amendments to the provision of service such as
upgrades of equipment and software
Investigate
all appropriate means to improve service levels whilst minimising investment
requirements and recommend new or revised policies or procedures to higher
management; implement specific improvements within scope of responsibility.
May
be required to work on own or as part of a team in the development and planning
of service projects, by use of appropriate computer software, where required
with consideration to budgetary restraints.
Implement training documentation and deliver training
to staff in the use of radio telecommunications equipment
For full duties, please view the job description and person specification
Person Specification
Qualifications
Essential
- Degree qualification in a technical subject or significant relevant vocational qualifications DS2000 ICCS environment.
- Training in IP MPLS and legacy supporting technologies
Skills and Knowledge
Essential
- Good verbal and written communication skills including report writing, presentations and system specifications
- Ability to work on own or in a group
- Willing to undertake training in order to fulfil the requirements of the job (this will include external training)
- Participate in Trust IT on call rota
- Full UK driving licence (due to travel requirements of the role)
Experience
Essential
- In depth knowledge of Trust radio telecommunication systems
- Experience of supporting life critical 999 radio / telephony and IT systems
- History of completion of projects to specification, budget and timescale
- Experience of working within an IT communications environment
- Experience of managing staff including dealing with sickness, appraisals, disciplinary and grievances
Person Specification
Qualifications
Essential
- Degree qualification in a technical subject or significant relevant vocational qualifications DS2000 ICCS environment.
- Training in IP MPLS and legacy supporting technologies
Skills and Knowledge
Essential
- Good verbal and written communication skills including report writing, presentations and system specifications
- Ability to work on own or in a group
- Willing to undertake training in order to fulfil the requirements of the job (this will include external training)
- Participate in Trust IT on call rota
- Full UK driving licence (due to travel requirements of the role)
Experience
Essential
- In depth knowledge of Trust radio telecommunication systems
- Experience of supporting life critical 999 radio / telephony and IT systems
- History of completion of projects to specification, budget and timescale
- Experience of working within an IT communications environment
- Experience of managing staff including dealing with sickness, appraisals, disciplinary and grievances
