West Midlands Ambulance Service University NHS Foundation Trust

MERIT Clinical Team Mentor

The closing date is 15 January 2026

Job summary

An exciting opportunity has become available for a Clinical Team Mentor to join the well established MERIT Team.

Successful applicants will be HCPC Registered Paramedics with a minimum of 4 years post qualification experience & must have completed the NQP consolidation period and portfolio sign off (if applicable). You must hold a Postgraduate Certificate in Pre-hospital Critical Care and have significant experience working as in an enhanced care setting.

Main duties of the job

The successful applicant will be accountable for the development and maintenance of excellent operational and clinical performance within the WMAS CCP and Trainee CCP cadre.

As peer mentors you will create an educational environment providing feedback and support to CCPs and Trainee CCPs along with monitoring, reviewing and implementing new initiatives identifying training needs and risks to WMAS

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost of £42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

About us

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-174-25-26

Job locations

Ambulance HQ, Millennium Point

Waterfront Business Park, Waterfront Way

Brierley Hill

West Midlands

DY5 1LX


Job description

Job responsibilities

Central to the co-ordination of pre-hospital phase of the Midlands Major Trauma Network and responding to and treating patients with critical illness and injury within the West Midlands Region are an advanced clinical team of Critical Care Paramedics (CCPs); functioning to ensure patients are attended, treated, transported and triaged to an appropriate receiving hospital in a seamless manner.

The MERIT Clinical Team Mentor is primarily responsible for ensuring an excellent patient experience and clinical outcome is afforded to patients of WMAS. The post-holder will provide clinical mentorship within the enhanced care directorate ensuring that all CCPs and Trainee CCPs are supported through means of observation and evaluation and are astute to their clinical responsibility and patient outcome. Through means of application and imparting knowledge the post-holder will keep CCPs and Trainee CCPs abreast of current guidelines, SOPs and the wider evidence base in their scope of practice.

Specifically, this involves:

- the provision of clinical and operational support and mentorship for all CCPs and Trainee CCPs with the aim of developing a culture of professional reflective practice and continued professional development.

- supporting the development of interventions and therapies in response to the best current evidence and in line with the direction established by the MERIT Clinical Lead

- practicing as a Critical Care Paramedic and working across the range of platforms that the role of CCP entails, including but not limited to:

o Medical Emergency Response Intervention Team (MERIT)

o Regional Trauma Desk (RTD) & Critical Care Desk (CCD)

o WMAS Critical Care Car(s)

As part of their core role, the post-holder will be responsible for the following key areas:

Prioritising and managing emergency medical and trauma calls to include deployment and co-ordination of the regions enhanced care assets, liaison with operational ambulance clinicians, hospitals and other appropriate organisations in order to co-ordinate and facilitate retrieval and transfer of primary and hyper-acute trauma patients to Major Trauma Centres coming into and within the WMAS Region.

Working as an autonomous practitioner or as part of a crew to provide immediate and enhanced care by means of assessing patients, delivering appropriate specialist interventions, triaging and ensuring appropriate transfer to definitive care. You will also be required to assist in managing the scene at a significant/major incident where appropriate.

Maintaining HCPC Paramedic registration, CCP specific governance and training requirements, with relevant evidence to support. You will be responsible for safe advanced emergency driving response of Trust rapid response vehicles and ambulances.

The level of advanced practice required for this role requires skills and experience gained from successful completion of a Level 7 (Masters level) PGCert in Prehospital Critical Care (or equivalent academic qualification) with extensive post registration study and experience, including regularly working alongside and supporting Medical Consultant colleagues, attending study days, placements and courses.

Please see attached job description for full list of duties

Job description

Job responsibilities

Central to the co-ordination of pre-hospital phase of the Midlands Major Trauma Network and responding to and treating patients with critical illness and injury within the West Midlands Region are an advanced clinical team of Critical Care Paramedics (CCPs); functioning to ensure patients are attended, treated, transported and triaged to an appropriate receiving hospital in a seamless manner.

The MERIT Clinical Team Mentor is primarily responsible for ensuring an excellent patient experience and clinical outcome is afforded to patients of WMAS. The post-holder will provide clinical mentorship within the enhanced care directorate ensuring that all CCPs and Trainee CCPs are supported through means of observation and evaluation and are astute to their clinical responsibility and patient outcome. Through means of application and imparting knowledge the post-holder will keep CCPs and Trainee CCPs abreast of current guidelines, SOPs and the wider evidence base in their scope of practice.

Specifically, this involves:

- the provision of clinical and operational support and mentorship for all CCPs and Trainee CCPs with the aim of developing a culture of professional reflective practice and continued professional development.

- supporting the development of interventions and therapies in response to the best current evidence and in line with the direction established by the MERIT Clinical Lead

- practicing as a Critical Care Paramedic and working across the range of platforms that the role of CCP entails, including but not limited to:

o Medical Emergency Response Intervention Team (MERIT)

o Regional Trauma Desk (RTD) & Critical Care Desk (CCD)

o WMAS Critical Care Car(s)

As part of their core role, the post-holder will be responsible for the following key areas:

Prioritising and managing emergency medical and trauma calls to include deployment and co-ordination of the regions enhanced care assets, liaison with operational ambulance clinicians, hospitals and other appropriate organisations in order to co-ordinate and facilitate retrieval and transfer of primary and hyper-acute trauma patients to Major Trauma Centres coming into and within the WMAS Region.

Working as an autonomous practitioner or as part of a crew to provide immediate and enhanced care by means of assessing patients, delivering appropriate specialist interventions, triaging and ensuring appropriate transfer to definitive care. You will also be required to assist in managing the scene at a significant/major incident where appropriate.

Maintaining HCPC Paramedic registration, CCP specific governance and training requirements, with relevant evidence to support. You will be responsible for safe advanced emergency driving response of Trust rapid response vehicles and ambulances.

The level of advanced practice required for this role requires skills and experience gained from successful completion of a Level 7 (Masters level) PGCert in Prehospital Critical Care (or equivalent academic qualification) with extensive post registration study and experience, including regularly working alongside and supporting Medical Consultant colleagues, attending study days, placements and courses.

Please see attached job description for full list of duties

Person Specification

Qualifications

Essential

  • HCPC registered paramedic (Must have completed NQP consolidation period & Portfolio submission & sign off)
  • PGCert Prehospital Critical Care or equivalent academic qualification
  • Written evidence of relevant Continuing Professional Development in addition to Annual Mandatory Training in the last 2 years
  • Completion of Critical Care Paramedic Portfolio (including EOC competencies)

Experience

Essential

  • Minimum of 5 years working frontline in Accident and Emergency
  • Minimum of 4 years experience post HCPC Paramedic Registration
  • Previous experience working as a Mentor

Skills and Knowledge

Essential

  • High level of additional specialist knowledge and breadth of experience relevant to role, to achieve a level of autonomous specialist practice
  • Self motivated and enthusiastic
  • Excellent communication and interpersonal skills
Person Specification

Qualifications

Essential

  • HCPC registered paramedic (Must have completed NQP consolidation period & Portfolio submission & sign off)
  • PGCert Prehospital Critical Care or equivalent academic qualification
  • Written evidence of relevant Continuing Professional Development in addition to Annual Mandatory Training in the last 2 years
  • Completion of Critical Care Paramedic Portfolio (including EOC competencies)

Experience

Essential

  • Minimum of 5 years working frontline in Accident and Emergency
  • Minimum of 4 years experience post HCPC Paramedic Registration
  • Previous experience working as a Mentor

Skills and Knowledge

Essential

  • High level of additional specialist knowledge and breadth of experience relevant to role, to achieve a level of autonomous specialist practice
  • Self motivated and enthusiastic
  • Excellent communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance HQ, Millennium Point

Waterfront Business Park, Waterfront Way

Brierley Hill

West Midlands

DY5 1LX


Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)


Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance HQ, Millennium Point

Waterfront Business Park, Waterfront Way

Brierley Hill

West Midlands

DY5 1LX


Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Team

recruitment@wmas.nhs.uk

01384989452

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-174-25-26

Job locations

Ambulance HQ, Millennium Point

Waterfront Business Park, Waterfront Way

Brierley Hill

West Midlands

DY5 1LX


Supporting documents

Privacy notice

West Midlands Ambulance Service University NHS Foundation Trust's privacy notice (opens in a new tab)