West Midlands Ambulance Service University NHS Foundation Trust

Clinical Team Mentor - Lichfield HUB

The closing date is 03 July 2025

Job summary

**INTERNAL VACANCY FOR CURRENT WMAS EMPLOYEES ONLY**

An exciting opportunity has become available for Clinical Team Mentors to join our well established team at Lichfield HUB.

Applicants must be HCPC Registered Paramedics with a minimum of 12 months post qualification experience & must have completed their NQP consolidation & portfolio sign off (if applicable) - evidence of this will be required along with a WMAS / University based named mentor experience / qualification.

The Clinical Team Mentor is primarily responsible for ensuring an excellent patient experience and clinical outcome is afforded to patients within emergency operations. The post-holder will develop the concept of Clinical Mentorship within their HUB to ensure that all Operational Staff are supported through means of observation and evaluation and are astute to their clinical responsibility and therefore, patient outcome. Through means of application and imparting knowledge, keep operational staff abreast of changes to Clinical, Key Performance Indicators and Pathways.

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year plus the relevant unsocial hours

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-036-25-26

Job locations

Lichfield HUB

Eastern Avenue

Lichfield

WS13 7SY

Job description

Job responsibilities

Maintain Professional Registration as a Paramedic and undertake continual professional development, to maintain skill levels and knowledge. Carry out procedures in accordance with JRCALC, Trust and National Guidance that is within the organisations permitted scope of practice

To recognise and report to the appropriate authorities any concerns regarding Safeguarding Children and Vulnerable Adults through a single point of access.

Adherence to the drug and medication legislation such as: Misuse of Drugs Act 1971 - 2001 regulations, prescriptions Only Medication Act 1968,1997 Amendments Act 1992.

Adherence to the law governing the use and documentation of controlled drugs used and carried within the Trust.

Conduct dynamic risk assessments when responding to incidents for protection of yourself, your crewmate and members of the public and to ensure scene safety, as physical or verbal abuse may be present on occasions.

When required, and until relieved by an appropriate officer, liaise with members of the other Emergency Services undertakes an incident management role as expected within the JESIP principles.

Knowledge of how to deal with situations involving multiple casualties including road traffic collisions and fires involving trapped or injured persons and be able to discuss the management of these cases with students and staff members.

Exercise clinical judgement in implementing emergency care, treatment plans and where appropriate required utilising Alternative Care Pathways.

When indicated exercise clinical judgment for the administration of a range of drugs relevant to the patients needs and appropriate to the skill level of a WMAS Registered Paramedic. This will include the use of controlled drugs.

Communicate effectively with clinicians to be able to challenge behaviour and address poor practice, escalating concerns to a manager when required

Accurately and factually complete all WMAS documentation including confidential details as required by the organisation. On occasions individuals may be expected to give evidence to HM Coroner or a court.

Plan and undertake clinical supervision on a range of staff within the HUB providing mentorship and supervision on activities and subjects set out by the trust each year.

Support clinicians maintain their clinical competency through mentorship, providing accurate and structured feedback, escalating concerns to a manager. Managers may decide to implement an action plan to improve an individuals competency within the workplace under the relevant policies and procedures, which mentors can use to report on and measure progress against.

Responsibility to coach and mentor new and existing clinical staff when they are adopting new or refreshing existing clinical practices or new ways of working.

Support where required, students in the completion of their portfolios or workbooks towards the relevant qualifications, providing assessments and documenting progress against the relevant learning outcomes or assessment areas.

Complete the necessary report following completion of a clinical supervision shift with a clinician.

Facilitate the review of cases as requested by local management teams or the trusts Patient Safety department, to identify areas for improvement or learning, or positive areas of achievement or practice. This will be reported on the relevant trust template back to the organisation. This will be inline with the Patient Safety Incident Response Framework.

Act as a point of contact for staff with clinical queries or advice and know when and where to seek advice from if further information is required.

Maintain a smart appearance at all times, in conjunction with the organisations uniform policy and any other relevant policy.

Adherence to the Code of Conduct, Operational Instructions, Quality Procedures, Data Protection, Caldicott procedures and any other verbal or written instructions promulgated by the organisation currently or in the future.

Clinical Team Mentors should behave as expected within the organisations Code of Conduct and other policies, ensuring that they maintain a professional relationship with colleagues and patients. This includes adherence to the trusts Sexual Safety charter.

To participate in patient trials or audits where requested by the organisation.

Maintain a professional portfolio with evidence of ongoing clinical and reflective practice. Undertake additional training to develop and maintain your skills in order to support and advise staff.