Job summary
They will deputise for the Head of Facilities, as such will attend and chair meetings, deliver presentations, create Board papers and represent Facilities Services as a professional support service function to the Trust.
The Deputy Head of Facilities acts as the intelligent customer for all services, providing the link between the services provided, and all stakeholders, including all clinical staff, infection control, regulators, and patients and their representative groups. The role is responsible for developing and fostering a collaborative working relationship with Service providers and provides formal and informal mentoring and guidance to supplier staff and contractors.
The role will ensure that the Trusts Facilities services adapt to the changing demands of the Trust, that patient care and safety are placed at the forefront of strategic and operational decision making. The role provides the operational delivery and management of these services and contracts and is pivotal in tracking performance ensuring it is supportive of quality driven clinical service delivery through maximising efficient operational delivery.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job
The Site Services Directorate provides and manages the built environment and essential services that support all clinical and non-clinical staff to work safely and effectively.
The Deputy Head of Facilities is responsible for delivering and overseeing the following Facilities Services:
Derriford Waste Management Solutions (DWMS Incinerator)
Derriford Centre for Health and Wellbeing (DCHW)
Waste management
Waste portering
Specimen transport services
Courier services
Post room services
Patient notes transport services
Grounds maintenance
Security
Fleet management
Car parking
Customer Support Centre
Facilities Compliance
The post-holder is responsible for 136 WTE directly employed NHS staff and contractors working across the Trust estate delivering Facilities Services and related projects.
The post-holder holds responsibility for significant budgets, including:
- £5.8M per year in external income
- £2.8M net revenue budget
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Develop strong working relationship with the other Deputy Head of Facilities to ensure resilient joint leadership across all operational Facilities Services.
- Codevelop and deliver the Trusts Facilities Services Strategy, ensuring alignment with Trust goals, patientcentred care, costeffectiveness and future service needs.
- Build effective partnerships with Care Groups, Service Lines, HR/OD, Corporate Functions, other healthcare providers and private sector partners.
- Scan for innovations to improve patient experience, quality and efficiency.
- Lead operational performance of all Facilities Services, ensuring quality, value for money, achievement of KPIs and compliance with legislation and policy.
- Oversee delivery and regulatory compliance of all inhouse and contracted Facilities Services.
- Produce, implement and review service business plans; ensure financial and income targets are met.
- Develop and manage supplier performance monitoring systems and maintain constructive relationships with contractors and service users.
- Provide advice, support and training to internal stakeholders on contracted and Facilities services.
- Consult with stakeholders (e.g. Staff Side, PALS, disability networks, Healthwatch) to ensure services remain effective and offer value for money.
- Advise senior management on complex operational issues; report performance and compliance to Trust Executive and Board.
- Ensure Estates and Facilities implications of proposals are understood across the organisation.
- Work closely with wards, departments, Site Management, Infection Control and Site Services on all Facilities matters.
Please check the attached Job Description for detailed responsibilities.
Job description
Job responsibilities
- Develop strong working relationship with the other Deputy Head of Facilities to ensure resilient joint leadership across all operational Facilities Services.
- Codevelop and deliver the Trusts Facilities Services Strategy, ensuring alignment with Trust goals, patientcentred care, costeffectiveness and future service needs.
- Build effective partnerships with Care Groups, Service Lines, HR/OD, Corporate Functions, other healthcare providers and private sector partners.
- Scan for innovations to improve patient experience, quality and efficiency.
- Lead operational performance of all Facilities Services, ensuring quality, value for money, achievement of KPIs and compliance with legislation and policy.
- Oversee delivery and regulatory compliance of all inhouse and contracted Facilities Services.
- Produce, implement and review service business plans; ensure financial and income targets are met.
- Develop and manage supplier performance monitoring systems and maintain constructive relationships with contractors and service users.
- Provide advice, support and training to internal stakeholders on contracted and Facilities services.
- Consult with stakeholders (e.g. Staff Side, PALS, disability networks, Healthwatch) to ensure services remain effective and offer value for money.
- Advise senior management on complex operational issues; report performance and compliance to Trust Executive and Board.
- Ensure Estates and Facilities implications of proposals are understood across the organisation.
- Work closely with wards, departments, Site Management, Infection Control and Site Services on all Facilities matters.
Please check the attached Job Description for detailed responsibilities.
Person Specification
Knowledge & Experience
Essential
- Demonstrable experience in Facilities management. Extensive demonstrable experience of operating in senior level positions.
- Track record of managing and delivering large scale, complex and technically demanding projects or services.
Qualifications
Essential
- Post-graduate qualification (Masters or equivalent) or relevant equivalent management demonstrable experience.
- Membership of a relevant professional body (Chartered status).
Aptitude & Abilities
Essential
- Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams.
- The ability to set out a clear direction, to inspire others and assume command.
Person Specification
Knowledge & Experience
Essential
- Demonstrable experience in Facilities management. Extensive demonstrable experience of operating in senior level positions.
- Track record of managing and delivering large scale, complex and technically demanding projects or services.
Qualifications
Essential
- Post-graduate qualification (Masters or equivalent) or relevant equivalent management demonstrable experience.
- Membership of a relevant professional body (Chartered status).
Aptitude & Abilities
Essential
- Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams.
- The ability to set out a clear direction, to inspire others and assume command.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
