Job summary
To provide an efficient reception/administration support service to the multi-disciplinary team within the South West Liver Unit, using iPM, Salus and other Trust IT systems.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide and deliver a high standard of clerical service to the unit using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.
Keep SALUS current
Admit and discharge patients
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.
Receive patients, relatives and visitors to the ward.
Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .
Job description
Job responsibilities
To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.
Receive patients, relatives and visitors to the ward.
Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .
Person Specification
Qualifications
Essential
- GCSE's 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous demonstrable reception/clerical experience
- Proven relevant ICT skills
Desirable
- Previous demonstrable experience in a large clinical setting
- Proven knowledge of patient management systems
APTITUDE & ABILITIES
Essential
- Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels.
- Able to work individually and as part of a multi-disciplinary team
- Able to prioritise workload and meet deadlines
Person Specification
Qualifications
Essential
- GCSE's 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience
Knowledge and Experience
Essential
- Previous demonstrable reception/clerical experience
- Proven relevant ICT skills
Desirable
- Previous demonstrable experience in a large clinical setting
- Proven knowledge of patient management systems
APTITUDE & ABILITIES
Essential
- Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels.
- Able to work individually and as part of a multi-disciplinary team
- Able to prioritise workload and meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
