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University Hospitals Plymouth NHS Trust

Multi Skilled Officer - Car Parking

The closing date is 06 April 2026

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Job summary

  • The post holder will work as an integral part of the Facilities team ensuring a high quality service to patients, visitors and staff.
  • To support the delivery of a first class Parking Desk service & Parking Permit application system
  • To support the delivery of a customer focussed car parking service, including parking enforcement, zone management, barrier management
  • Delivering excellent customer care and undertakes the role in line with the vision and values of the organisation and display integrity, fairness exemplary personal behaviour and be a role model for other staff members

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Main duties of the job

Work in partnership with the Operations Manager and Departmental supervision and management to contribute to the maintenance of a dynamic and proactive car parking service, to support the grounds maintenance team and security monitoring activities as required, ensuring the highest standards are met at all times.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.

The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year £24,465 Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-NB-CO7881722

Job locations

Derriford Hospital

Welcome Desk, Level 6

Plymouth

PL6 8DH


Job description

Job responsibilities

1. To participate in patrolling the cark parks sites as required and to ensure that the safety of the public is maintained and to undertake car park enforcement duties as required

2. To participate in peak time barrier management as required

3. To effectively manage drop-off zone management

4. To support and cover colleagues on the parking desk

5. To undertake cleaning of parking signs and equipment on any of the designated car parking areas

6. To participate in the cash collection and counting from any of the designated parking areas

7. To support the grounds maintenance team to manage weather-related duties, such as grit spreading and snow clearance

8. To be responsible for maintaining the exterior cleanliness of the Hospital site, including litter picking, bin emptying sweeping of bicycle sheds, motorcycle sheds, waste/recycling compound, courtyards, light wells and car parks

9. To provide escort to vehicle service as required.

10. To support mobility services management if required and appropriately trained.

11. To cover any duties of other colleagues within capability & for which trained, due to AL or absence

For further details please see attached JD & PS

Job description

Job responsibilities

1. To participate in patrolling the cark parks sites as required and to ensure that the safety of the public is maintained and to undertake car park enforcement duties as required

2. To participate in peak time barrier management as required

3. To effectively manage drop-off zone management

4. To support and cover colleagues on the parking desk

5. To undertake cleaning of parking signs and equipment on any of the designated car parking areas

6. To participate in the cash collection and counting from any of the designated parking areas

7. To support the grounds maintenance team to manage weather-related duties, such as grit spreading and snow clearance

8. To be responsible for maintaining the exterior cleanliness of the Hospital site, including litter picking, bin emptying sweeping of bicycle sheds, motorcycle sheds, waste/recycling compound, courtyards, light wells and car parks

9. To provide escort to vehicle service as required.

10. To support mobility services management if required and appropriately trained.

11. To cover any duties of other colleagues within capability & for which trained, due to AL or absence

For further details please see attached JD & PS

Person Specification

Knowledge & Experience

Essential

  • Demonstrable experience of dealing with public
  • Demonstrable experience of working within a team environment
  • Proven knowledge of relevant Trust policies & procedures

Desirable

  • Demonstrable experience within an acute care setting/ large clinical setting

Qualifications

Essential

  • Category D1 Vocational Licence and Driver CPC

Aptitude & Abilities

Essential

  • Ability to work on own initiative in a busy environment
  • Good verbal and written communication skills
  • Ability to develop and maintain good working relationships with colleagues at all levels of the organisation
  • Ability to remain calm and to reassure and provide excellent customer service skills to visitors who may be in an agitated state during emergency situations
  • Attention to detail
Person Specification

Knowledge & Experience

Essential

  • Demonstrable experience of dealing with public
  • Demonstrable experience of working within a team environment
  • Proven knowledge of relevant Trust policies & procedures

Desirable

  • Demonstrable experience within an acute care setting/ large clinical setting

Qualifications

Essential

  • Category D1 Vocational Licence and Driver CPC

Aptitude & Abilities

Essential

  • Ability to work on own initiative in a busy environment
  • Good verbal and written communication skills
  • Ability to develop and maintain good working relationships with colleagues at all levels of the organisation
  • Ability to remain calm and to reassure and provide excellent customer service skills to visitors who may be in an agitated state during emergency situations
  • Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Welcome Desk, Level 6

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Welcome Desk, Level 6

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Security Operations Manager

Eleanor Gilbert

eleanor.gilbert7@nhs.net

01752439020

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year £24,465 Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-NB-CO7881722

Job locations

Derriford Hospital

Welcome Desk, Level 6

Plymouth

PL6 8DH


Supporting documents

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