University Hospitals Plymouth NHS Trust

Administrative Assistant to Chief Medical Officer Responsible Officer

The closing date is 06 April 2026

Job summary

Job Purpose:

The postholder willprovidecomprehensive, efficient,organisedand confidentialadministrative and governance support for the Responsible Officer (RO) function, exercisingjudgement tomake robust decisions using initiative.

Theprimary focusof the role ison the effective organisation and management of the monthly Responsible Officer Advisory Group (ROAG) meeting, Medical Staffing Panel(MSP)meeting andMedical Workforce Board(MWB)meeting. Thisrole will act as a link between the RO function and the Medical Workforce Team.

Main duties of the job

Key Dimensions:

This role provides critical administrative end-to-end coordination of high-profile meetings such as the Responsible Officer Advisory Group (ROAG), Medical Staffing Panel (MSP)and the Medical Workforce Board(MWB), ensuring these forums run smoothly and deliver on theirobjectives.

The post holder willmaintainrobust systems for recording decisions, tracking actions, and managing statutory compliance, while safeguarding sensitive information with the highest level of discretion.

Beyond meeting management, the role supports the Responsible Officer function throughaccuratedocumentation,timelycorrespondence, and proactive process alignment with the Medical Workforce Team. Flexibility is key, as the post holder may provide cover for other administrative roles within the CMO's office, ensuring continuity of service in a dynamicand fast pacedenvironment.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Secondment

Working pattern

Full-time

Reference number

216-DH-CO7887068

Job locations

Derriford Hospital

Derriford Hospital, Derriford Road, Derriford, PLYMOUTH, DEV, PL6 8DH, GB,

Plymouth

PL6 8DH


Job description

Job responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

  • Handle sensitive and confidential information with discretion.

  • Manage all correspondence received in the office relating to RO matters,overseeing a system for appropriately trackingand sharing toensureall correspondenceis responded to ina timelyand professional manner.

  • Provide high-level administrative support specifically related to the RO function. Making and receiving telephone calls to ensure prompt response to queries, which willoftenbeof asensitive or confidential nature.

  • Manage a forward look of key interactions and issues,to support the work of the RO function.

  • The post holder will be expected to have a role in quality assuring communications that go out of the RO function.

  • Ensure all documentation and correspondence related to RO duties isaccurate,timelyand compliant with statutory requirements.

  • Maintain and update the ROAG database updating with all correspondence, phonecallsand notes. Liaising with stakeholders.

  • Plan, organise, and manage all aspects of the monthly ROAG meeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Liaise with internal and external stakeholders to ensure attendance and engagement.

  • Maintainaccuraterecords of ROAG decisions and ensure compliance with statutory requirements.Entering,trackingand storing correspondence in the electronic tracking system.The post holder will be occasionallyrequiredtoanalyse the data from the system and produce reports.

  • Act as the first point of contact for queries relating to ROAG.

  • Plan, organise, and manage all aspects of the monthly MSP meeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Act as the first point of contact for queries relating to MSP.

  • Plan, organise, and manage all aspects of the monthly MWBmeeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Act as the first point of contact for queries relating to MWB.

  • Work closely with the Medical Workforce Team to share relevant information and align processes where necessary.

  • The post holder will manage their own workloadandassistthe wider CMOTeam,inundertakingtasksand providingcrosscover for other administrative roles in the CMOs office whenrequired.

  • The post holder will providesomeadministrative and diary management support to the Deputy Chief Medical Officer.

  • Maximise the use of technology to improve efficiency and office processes

  • Identifytraining and development needs and attendappropriate coursesto ensure a good working knowledge ofrequiredsystems.

***Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Job description

Job responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

  • Handle sensitive and confidential information with discretion.

  • Manage all correspondence received in the office relating to RO matters,overseeing a system for appropriately trackingand sharing toensureall correspondenceis responded to ina timelyand professional manner.

  • Provide high-level administrative support specifically related to the RO function. Making and receiving telephone calls to ensure prompt response to queries, which willoftenbeof asensitive or confidential nature.

  • Manage a forward look of key interactions and issues,to support the work of the RO function.

  • The post holder will be expected to have a role in quality assuring communications that go out of the RO function.

  • Ensure all documentation and correspondence related to RO duties isaccurate,timelyand compliant with statutory requirements.

  • Maintain and update the ROAG database updating with all correspondence, phonecallsand notes. Liaising with stakeholders.

  • Plan, organise, and manage all aspects of the monthly ROAG meeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Liaise with internal and external stakeholders to ensure attendance and engagement.

  • Maintainaccuraterecords of ROAG decisions and ensure compliance with statutory requirements.Entering,trackingand storing correspondence in the electronic tracking system.The post holder will be occasionallyrequiredtoanalyse the data from the system and produce reports.

  • Act as the first point of contact for queries relating to ROAG.

  • Plan, organise, and manage all aspects of the monthly MSP meeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Act as the first point of contact for queries relating to MSP.

  • Plan, organise, and manage all aspects of the monthly MWBmeeting, including scheduling, agenda preparation, minute-taking and action tracking and monitoring.

  • Act as the first point of contact for queries relating to MWB.

  • Work closely with the Medical Workforce Team to share relevant information and align processes where necessary.

  • The post holder will manage their own workloadandassistthe wider CMOTeam,inundertakingtasksand providingcrosscover for other administrative roles in the CMOs office whenrequired.

  • The post holder will providesomeadministrative and diary management support to the Deputy Chief Medical Officer.

  • Maximise the use of technology to improve efficiency and office processes

  • Identifytraining and development needs and attendappropriate coursesto ensure a good working knowledge ofrequiredsystems.

***Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Person Specification

Qualifcations

Essential

  • Educated to diploma level or able to demonstrate the equivalent level of knowledge, skills and demonstrable experience

Knowledge & Experience

Essential

  • Proven knowledge and experience of a full range of administrative services acquired through training and relevant experience
  • Demonstrable experience communicating sensitive and confidential information.
  • Demonstrable experience managing and running high-profile meetings.

Desirable

  • Proven knowledge of governance processes and regulatory compliance.
  • Demonstrable experience working in the NHS.

SKILLS

Essential

  • Strong organisational and time management skills.
  • Excellent meeting coordination and minute-taking ability.
  • Ability to handle complex and sensitive information.
Person Specification

Qualifcations

Essential

  • Educated to diploma level or able to demonstrate the equivalent level of knowledge, skills and demonstrable experience

Knowledge & Experience

Essential

  • Proven knowledge and experience of a full range of administrative services acquired through training and relevant experience
  • Demonstrable experience communicating sensitive and confidential information.
  • Demonstrable experience managing and running high-profile meetings.

Desirable

  • Proven knowledge of governance processes and regulatory compliance.
  • Demonstrable experience working in the NHS.

SKILLS

Essential

  • Strong organisational and time management skills.
  • Excellent meeting coordination and minute-taking ability.
  • Ability to handle complex and sensitive information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Hospital, Derriford Road, Derriford, PLYMOUTH, DEV, PL6 8DH, GB,

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Hospital, Derriford Road, Derriford, PLYMOUTH, DEV, PL6 8DH, GB,

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Executive Assistant to Chief Medical Officers

Tracy Marsh

tracy.marsh6@nhs.net

01752439751

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Secondment

Working pattern

Full-time

Reference number

216-DH-CO7887068

Job locations

Derriford Hospital

Derriford Hospital, Derriford Road, Derriford, PLYMOUTH, DEV, PL6 8DH, GB,

Plymouth

PL6 8DH


Supporting documents

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