University Hospitals Plymouth NHS Trust

Learning & Organisational Development Admin Assistant.

The closing date is 24 March 2026

Job summary

To provide day to day support to the Learning and Organisational Development Team, including general office administration.Key duties include maintaining confidentiality, using IT systems (e.g., MS Office, EPR), and facilitating efficient service workflows.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The postholder will enhance the staff experience at University Hospitals Plymouth through engagement activities and improvements. Supporting the Learning & Organisational Development (L&OD) and Learning from Excellence (LfE) Teams with creativity, collaboration, and compassion.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Date posted

10 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year £24,465 Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

216-AM-CO7810417

Job locations

University Hospitals Plymouth

Brittany House, 1 Brest Rd

Plymouth

PL6 5YE

Job description

Job responsibilities

Together with support from your colleagues:

General admin:

Answering the telephone, responding to emails, photocopying, stationery ordering, organising meetings & diaries.

Electronic systems:

Accessing and updating of information via the internal NHS systems.

Engagement, Marketing and Communications:

Make cards

Support the designing, planning and involvement of Trust-wide engagement activities, such as large-scale events, team-led initiatives, 1 to 1 conversations, electronic/ email or face-to-face campaigns (from understanding the need, naming the initiative, though to analysing the effectiveness).

Support the whole process of designing, creating, printing and distribution of engagement & marketing/ promotional literature.

Support the use of social media accounts accurately and creatively using inviting language.

Support the development & increase participation of online engagement (MS Teams, Twitter, Zoom and Webinars).

Support hearing the (UHPT) employee voice; partnering with an array of individuals and teams to connect and understand employee experience.

Support completing the feedback loop, using analytical skills to conduct post-event follow-up, reporting and analysis to measure effectiveness and to

Support shaping the response (to improve employee experience) based on what is heard through our activities, developing better tools and scalable services for improvement purposes.

Understand (and be further curious) and incorporate an equal, diverse, and inclusive approach to employee experience.

Be a visionary, seen both internally and externally as a collaborative and inclusive thought partner.

This role is a crucial entry-level position within the Trust, often offering opportunities to develop skills within non-clinical teams.

For further details please see attached JD&PS.