Job summary
Join us atUniversity Hospitals Plymouth and take your first step into a truly rewarding career as a Healthcare Support Worker within our Specialist and Emergency Medicine teams. This is an incredible opportunity to play a vital role at the heart of patient care - supporting individuals and their families at some of the most important moments of their lives. You'll be part of a professional, compassionate workforce where your commitment, kindness and reliability make a meaningful difference every single day.
Our interview day offers you the chance to meet with teams from the diverse and dynamic world of emergency and specialist medicine. From fast-paced acute environments to specialist wards delivering highly focused, expert care, you'll gain exposure to a wide range of clinical areas, each offering unique opportunities to grow your skills and confidence. Whether you are starting your healthcare journey or looking to build on previous experience, we want to hear from you!
At UHP, we pride ourselves on investing in our people. As a Healthcare Support Worker, you'll receive comprehensive training, access to development pathways, and clear opportunities to progress within one of the region's largest and most innovative healthcare providers.
Come and discover where a role with us could take you--your future in healthcare begins here.
Please note that this role is not eligible for sponsorship.
Main duties of the job
The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.
You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.
You will also be supported to obtain a Care Certificate if not already achieved.
We are happy to support part time or full time work but candidates must be available to work on a rota that includes days, nights and all days of the week.
If you are shortlisted and invited for an interview, you will receive a detailed confirmation of the schedule a few days in advance.
Please note that interviews will only be scheduled through a TRAC invitation following your application, and walk-in applicants will not be accepted.
About us
We as a teamwork alongside each other to provide a high standard of care and give the best experience to our patients.
All staff upholds to the core values of Nursing Profession. The values were care, compassion, competence, communication, courage and commitment.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Job description
Job responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
-
- Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
- Under supervision follow individual patient care plans and report any changes immediately to the Registered Practitioner.
- Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality person-centred patient care is delivered at all times.
- Undertake basic patient assessment whilst providing personal care and feeding back to the Registered Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
- Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
- Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
- Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
- Develop the skills to actively facilitate self-care and independence with patients.
- Undertake personal care duties.
- Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.
- Promote health education specific to the clinical area and in line with national and local policies.
- Develop the skills to maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills, where there may be barriers to understanding.
- Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
- Work effectively as part of a team.
- The HCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
Job description
Job responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
-
- Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
- Under supervision follow individual patient care plans and report any changes immediately to the Registered Practitioner.
- Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality person-centred patient care is delivered at all times.
- Undertake basic patient assessment whilst providing personal care and feeding back to the Registered Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
- Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
- Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
- Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
- Develop the skills to actively facilitate self-care and independence with patients.
- Undertake personal care duties.
- Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.
- Promote health education specific to the clinical area and in line with national and local policies.
- Develop the skills to maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills, where there may be barriers to understanding.
- Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
- Work effectively as part of a team.
- The HCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
Person Specification
Qualifications
Essential
- oTraining and qualifications are provided to enable the HCSW to comply with mandatory HCSW standards where you will obtain either: Vocational Qualification at Level 2 or equivalent relevant demonstrable experience. Note that if you are new to care, training will be provided to NVQ Level 2 or equivalent.
- oLevel 2 QCF Diploma in Clinical Healthcare support oor oLevel 2 NVQ in Healthcare Health & Social Care oOr oLevel 2 in Health & Social Care (NVQ, QCF, RQF) oGCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1) oGCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Knowledge & Experience
Essential
- oDemonstrable experience of time management and prioritising work
- oUnderstands and committed to a caring approach to patients & relatives
Desirable
- oDemonstrable experience of providing care in a healthcare or social setting
Aptitude & Abilities
Essential
- oEffective and appropriate communication skills both written and verbal
- oAble to complete appropriate documentation accurately
Desirable
- oDemonstrate an awareness of healthcare work and policies and procedures.
Person Specification
Qualifications
Essential
- oTraining and qualifications are provided to enable the HCSW to comply with mandatory HCSW standards where you will obtain either: Vocational Qualification at Level 2 or equivalent relevant demonstrable experience. Note that if you are new to care, training will be provided to NVQ Level 2 or equivalent.
- oLevel 2 QCF Diploma in Clinical Healthcare support oor oLevel 2 NVQ in Healthcare Health & Social Care oOr oLevel 2 in Health & Social Care (NVQ, QCF, RQF) oGCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1) oGCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Knowledge & Experience
Essential
- oDemonstrable experience of time management and prioritising work
- oUnderstands and committed to a caring approach to patients & relatives
Desirable
- oDemonstrable experience of providing care in a healthcare or social setting
Aptitude & Abilities
Essential
- oEffective and appropriate communication skills both written and verbal
- oAble to complete appropriate documentation accurately
Desirable
- oDemonstrate an awareness of healthcare work and policies and procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
