Arrhythmia Team Administrator

Job description

Job responsibilities

• Following the introduction of digital dictation technology to take responsibility for clinic admin preparation and distribution in a timely and effective manner.
• Responsible for the full secretarial and administrative service to the Arrhythmia Care Co-ordinators
• Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the Arrhythmia Care Co-ordinaotrs/ Service Line Cluster Manager.
• Ensure accurate messages are taken for the team and delivered in timely manner.
• Prioritise own workload.
• Maintain an up-to-date diary for the clinical team, liaising with external and internal contacts and organisations as necessary.
• Sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
• Provide administrative support to the Arrhythmia Care Co-ordinators in respect of work relating to teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
• Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
• Ensure effective communication with all members of a multi-disciplinary team.

For further details please see the attached JD & PS

Person Specification

Qualifications

Essential

• NVQ level 3 in either business administration or related subject or equivalent demonstrable experience

Desirable

• Typing to OCR 3 (or above) standard or equivalent demonstrable experience
• Recognised medical secretary qualification and/or equivalent

Knowledge & Experience

Essential

• Previous demonstrable secretarial experience
• Previous demonstrable experience in the use of word processors/data base/spreadsheet packages
• Demonstrable experience of audio transcription

Desirable

• Previous demonstrable experience of working within a large clinical setting
• Proven knowledge of patient management systems

Aptitude & Abilities

Essential

• Ability to accurately touch type
• Excellent communication and interpersonal skills
• Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels

Desirable

• Understanding the Trust's waiting list policy within the work place

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Cardiology Service Line, Terence Lewis Level 9

Derriford Hospital, Derriford Road

Pymouth

PL6 8DH

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)