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University Hospitals Plymouth NHS Trust

Admissions Officer

The closing date is 23 December 2025

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Job summary

We are looking to recruit an enthusiastic and committed individual to work within the ENT & Audiology service line as an admissions officer. The successful candidate will provide a comprehensive admissions service to the ENT Consultants.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

To schedule operations ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current NHS timeframes.

This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-CB-S7659968

Job locations

ENT Department Level 7

Derriford Road

Plymouth

PL6 8DH


Job description

Job responsibilities

1. Manage the PTL selecting patients for admission on the basis of clinical priority determined by the medical teams and chronological waiting list time.

2. Making sure the PTL is up to date with relevant p-codes and priority codes, if not then get that information from letters or directly from consultants in a timely manner

3. Sending theatre lists to consultants in advanced to make sure they are happy with timings and the order of patients on the list (amend if necessary)

4. Attending weekly huddles with consultants, secretaries and other members of staff to discuss patients

5. Make the best use of theatre times

6. Booking 23 hour, ITU, bariatric and different level beds depending on the patient needs

7. Ensuring any relevant investigations or pre-assessment appointments are booked, organising transport where necessary for the patients admission.

For further details please see attached JD&PS.

Job description

Job responsibilities

1. Manage the PTL selecting patients for admission on the basis of clinical priority determined by the medical teams and chronological waiting list time.

2. Making sure the PTL is up to date with relevant p-codes and priority codes, if not then get that information from letters or directly from consultants in a timely manner

3. Sending theatre lists to consultants in advanced to make sure they are happy with timings and the order of patients on the list (amend if necessary)

4. Attending weekly huddles with consultants, secretaries and other members of staff to discuss patients

5. Make the best use of theatre times

6. Booking 23 hour, ITU, bariatric and different level beds depending on the patient needs

7. Ensuring any relevant investigations or pre-assessment appointments are booked, organising transport where necessary for the patients admission.

For further details please see attached JD&PS.

Person Specification

Knowledge & Experience

Essential

  • Previous clerical demonstrable experience
  • Previous demonstrable experience of waiting list management or management of complex data

Desirable

  • Managing PTL's

Qualifications

Essential

  • A-C grade GCSE in English and Maths or equivalent
  • Basic proven knowledge of computerised systems
  • Keyboard skills
  • NVQ level 3 or equivalent demonstrable experience

Desirable

  • NVQ level 4

Aptitude & Abilities

Essential

  • Ability to communicate at all levels
  • Excellent telephone manner
Person Specification

Knowledge & Experience

Essential

  • Previous clerical demonstrable experience
  • Previous demonstrable experience of waiting list management or management of complex data

Desirable

  • Managing PTL's

Qualifications

Essential

  • A-C grade GCSE in English and Maths or equivalent
  • Basic proven knowledge of computerised systems
  • Keyboard skills
  • NVQ level 3 or equivalent demonstrable experience

Desirable

  • NVQ level 4

Aptitude & Abilities

Essential

  • Ability to communicate at all levels
  • Excellent telephone manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

ENT Department Level 7

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

ENT Department Level 7

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Admin Manager - ENT

Tamar Hunter

Tamar.hunter@nhs.net

01752431530

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-CB-S7659968

Job locations

ENT Department Level 7

Derriford Road

Plymouth

PL6 8DH


Supporting documents

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