University Hospitals Plymouth NHS Trust

Senior Health Care Support Worker (SHCSW)

The closing date is 04 December 2025

Job summary

A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work. You will also be supported to obtain a Care Certificate if not already achieved.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

a) To carry out a range of clinical duties with minimal / no direct supervision

b) Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

c) Lead by example and supervise/support junior members of staff to improve and maintain high standards of care.

d) Implements clinical care packages through a range of delegated clinical care duties relevant to the area of service.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year £24,465 - £26,598 Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-AM-M7607753

Job locations

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Job description

Job responsibilities

1. Obtain consent prior to giving care in accordance with Trust policies.

2. Competently undertake delegated duties in line with patient care plans.

3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.

4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.

8. Maintain the work environment in line with Trust infection control and patient safety policies.

9. Utilising skills to actively facilitate self-care and independence with patients.

10. Promote health education specific to the clinical area and in line with national and local policies.

For further details please see attached JD&PS.

Job description

Job responsibilities

1. Obtain consent prior to giving care in accordance with Trust policies.

2. Competently undertake delegated duties in line with patient care plans.

3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.

4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.

8. Maintain the work environment in line with Trust infection control and patient safety policies.

9. Utilising skills to actively facilitate self-care and independence with patients.

10. Promote health education specific to the clinical area and in line with national and local policies.

For further details please see attached JD&PS.

Person Specification

Qualifications

Essential

  • oOne of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
  • oLevel 2 Functional skills in English and Math's, or equivalent oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) orEquivalent demonstrable experience

Knowledge & Experience

Essential

  • oDemonstrable experience of time management and prioritising work
  • oUnderstands and committed to a caring approach to patients & relatives
  • oDemonstrable experience of providing care in a healthcare or social setting

Aptitude & Abilities

Essential

  • oEffective and appropriate communication skills both written and verbal
  • oAble to complete appropriate documentation accurately
Person Specification

Qualifications

Essential

  • oOne of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
  • oLevel 2 Functional skills in English and Math's, or equivalent oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) orEquivalent demonstrable experience

Knowledge & Experience

Essential

  • oDemonstrable experience of time management and prioritising work
  • oUnderstands and committed to a caring approach to patients & relatives
  • oDemonstrable experience of providing care in a healthcare or social setting

Aptitude & Abilities

Essential

  • oEffective and appropriate communication skills both written and verbal
  • oAble to complete appropriate documentation accurately

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Donna Phillips

donna.phillips9@nhs.net

01752439777

Details

Date posted

20 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year £24,465 - £26,598 Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-AM-M7607753

Job locations

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH


Supporting documents

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