Job summary
Are you an experienced clinical leader with a passion for quality governance and patient safety? Do you thrive in complex healthcare environments and want to make a real impact on service delivery and outcomes? If so, we invite you to apply for the role of Divisional Quality Lead at University Hospitals Plymouth NHS Trust.
About the Role
As Divisional Quality Lead, you will be a key senior member of the Division Management Team, responsible for leading the strategic development, implementation, and monitoring of the Division's quality governance portfolio. You will work collaboratively with medical governance leads, clinical teams, and operational staff to ensure robust systems are in place to deliver safe, effective, and high-quality care.
You will provide expert advice and senior clinical leadership across the Division, ensuring compliance with regulatory, national, and internal standards. This includes oversight of risk management, incidents, complaints, mortality reviews, audits, and patient safety initiatives.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
- Lead the Division's quality governance agenda, including risk, incidents, complaints, PALS, mortality, audit, assurance, and patient safety.
- Provide senior clinical leadership and expert advice across the Division and associated services.
- Represent the Division at internal and external meetings, including NHS England, CQC, and ICB.
- Chair and attend meetings related to incident investigations and complaints.
- Develop and implement standard operating procedures and quality improvement projects.
- Maintain clinical credibility by working within a relevant clinical area at least one day per month.
- Line manage the Clinical Lead - Patient Experience and Outcomes.
- Oversee the Division's service line risk registers and ensure alignment with Trust policies.
- Lead educational initiatives and support succession planning related to Quality Governance.
- Collaborate with other Divisions to share learning and address cross-cutting themes.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Communication
- Represent the Division at key corporate committee meetings, with delegated authority to act and make decisions where appropriate, and to share key messages and lessons learned.
- Represent the Division in communicating with internal and external bodies/ groups such as the ICB, NHS England/ DHSC, CQC and internal auditors.
- Communicate highly complex and contentious information in a range of formats (written and verbal) to a range of individuals both internal and external to the Trust.
- The post holder will be required to receive and deal with complex, sensitive, confidential enquiries relating to patients and Trust staff daily.
- Use highly developed influencing skills and collaborative skills.
- Use interpersonal, organisational and communication skill to manage Governance performance at Divisional level.
- To develop support networks across the service lines.
- Agree and co-ordinate actions with other Divisions and support services to ensure co-operative working
- Act as Deputy Chair for key Quality Governance related meetings at Division level.
For further details please see the attached JD & PS
Job description
Job responsibilities
- Communication
- Represent the Division at key corporate committee meetings, with delegated authority to act and make decisions where appropriate, and to share key messages and lessons learned.
- Represent the Division in communicating with internal and external bodies/ groups such as the ICB, NHS England/ DHSC, CQC and internal auditors.
- Communicate highly complex and contentious information in a range of formats (written and verbal) to a range of individuals both internal and external to the Trust.
- The post holder will be required to receive and deal with complex, sensitive, confidential enquiries relating to patients and Trust staff daily.
- Use highly developed influencing skills and collaborative skills.
- Use interpersonal, organisational and communication skill to manage Governance performance at Divisional level.
- To develop support networks across the service lines.
- Agree and co-ordinate actions with other Divisions and support services to ensure co-operative working
- Act as Deputy Chair for key Quality Governance related meetings at Division level.
For further details please see the attached JD & PS
Person Specification
Knowledge & Experience
Essential
- Proven ability to use highly developed specialist clinical knowledge and demonstrated experience to analyse complex issues.
- Demonstrable experience of successful Quality and Clinical Governance management at middle to senior level.
- Significant demonstrable clinical experience at a senior level in a health care environment.
Qualifications
Essential
- Professional clinical registration, e.g. NMC, AHCP, HCPC.
- Proven evidence of continuing management development.
- Proven evidence of an appropriate Masters level qualification or equivalent managerial knowledge and experience to this level (people, information, finance and governance)
Desirable
- Formal MBA or equivalent demonstrable experience with additional relevant training.
- Recognised project management qualification.
Aptitude & Abilities
Essential
- Uses highly developed influencing and collaboration skills.
- Uses highly developed influencing and collaboration skills.
- Effective interpersonal and communication skills are required to motivate, empathise with and reassure, staff, patients and carers.
Person Specification
Knowledge & Experience
Essential
- Proven ability to use highly developed specialist clinical knowledge and demonstrated experience to analyse complex issues.
- Demonstrable experience of successful Quality and Clinical Governance management at middle to senior level.
- Significant demonstrable clinical experience at a senior level in a health care environment.
Qualifications
Essential
- Professional clinical registration, e.g. NMC, AHCP, HCPC.
- Proven evidence of continuing management development.
- Proven evidence of an appropriate Masters level qualification or equivalent managerial knowledge and experience to this level (people, information, finance and governance)
Desirable
- Formal MBA or equivalent demonstrable experience with additional relevant training.
- Recognised project management qualification.
Aptitude & Abilities
Essential
- Uses highly developed influencing and collaboration skills.
- Uses highly developed influencing and collaboration skills.
- Effective interpersonal and communication skills are required to motivate, empathise with and reassure, staff, patients and carers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
