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University Hospitals Plymouth NHS Trust

Research Administrator NIHR HCP Internship Programme

The closing date is 22 October 2025

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Job summary

The post holder will work as part of the NIHR HCP Internship programme team to support the day-to-day programme managing financial queries and working with the R&D finance team to resolve, managing the queries of all current and potential interns to the programme. Updating website as requested. Ensuring accurate records are kept for reporting to the NIHR, arranging meetings on behalf of the programme team and ensuring minutes are produced and circulated. Creating reports and documents as required. Any other duties as requested via the programme team.

For more information please contact:

Catherine Pitman

Lead Research Nurse

c.pitman1@nhs.net

01752 439619

Main duties of the job

The post-holder will work with the internship programme team and act as a specialist resource in administrative, clerical and data management support for all aspects of the programme delivery across the South West Peninsula. S/he will oversee and provide support to the Internship programme leads ensuring that all internships are set up and delivered in an efficient and timely manner.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year £27,485 - £30,162 Per Annum Pro Rata

Contract

Fixed term

Duration

3 years

Working pattern

Part-time

Reference number

216-AM-A7532276

Job locations

Research Office, Level 2 MSCP, Bircham Park

1 Roscoff Rise

Derriford, Plymouth

PL6 5FP


Job description

Job responsibilities

Research and Governance

1. Assist the NIHR HCP programme leads in delivering the programme over three years to the South West Peninsula.

2. Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team.

3. Act as an expert resource regarding programme administration procedures and guide other members of the team.

4. Take a leading role in the NIHR Internship programme process including:

Assist in completing Expression of interest / study selection documents

Liaise with the study sponsor and research team to gather all relevant study information

Prepare submissions for local research and development approval

Coordinate site initiation meetings

Set up the local site file and any relevant databases and documents for the study

Consistently demonstrate the ability to work accurately

5. Take a leading role in on-going study coordination including:

Conduct regular site file maintenance to ensure study essential documents are version controlled and are

maintained according to regulatory requirements

Maintain effective communication between the study sponsor and the clinical research team

Support local implementation of study amendments

Update quality systems to record study information and enrolled patients details

Coordinate and prepare documents for patient visits

Respond to patients/carers telephone calls (who may at times be distressed) tactfully and professionally

Book trial specific investigations and procedures

Coordinate study monitoring visits

Support the research team with data queries and reporting as required

6. Take a leading role in study close out procedures including:

Liaise with the sponsor for final monitoring visit

Preparing study documents for archiving

Liaise with R&D and following archiving procedures

7. Assist the clinical research team to collect study data and ensure that data is transcribed accurately where

required and as deemed appropriate by competency and study complexity

8. Receive, handle, analyse and resolve data queries promptly. Direct unresolved queries to appropriate team

member.

9. Support internal audit and monitoring.

10. Support external monitoring by coordinating monitoring visits between the clinical research team and study

sponsors and prepare essential documents for review. Assist the research team to put in place any

corrective action required following a monitoring visit.

For further details please see attached JD&PS.

Job description

Job responsibilities

Research and Governance

1. Assist the NIHR HCP programme leads in delivering the programme over three years to the South West Peninsula.

2. Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team.

3. Act as an expert resource regarding programme administration procedures and guide other members of the team.

4. Take a leading role in the NIHR Internship programme process including:

Assist in completing Expression of interest / study selection documents

Liaise with the study sponsor and research team to gather all relevant study information

Prepare submissions for local research and development approval

Coordinate site initiation meetings

Set up the local site file and any relevant databases and documents for the study

Consistently demonstrate the ability to work accurately

5. Take a leading role in on-going study coordination including:

Conduct regular site file maintenance to ensure study essential documents are version controlled and are

maintained according to regulatory requirements

Maintain effective communication between the study sponsor and the clinical research team

Support local implementation of study amendments

Update quality systems to record study information and enrolled patients details

Coordinate and prepare documents for patient visits

Respond to patients/carers telephone calls (who may at times be distressed) tactfully and professionally

Book trial specific investigations and procedures

Coordinate study monitoring visits

Support the research team with data queries and reporting as required

6. Take a leading role in study close out procedures including:

Liaise with the sponsor for final monitoring visit

Preparing study documents for archiving

Liaise with R&D and following archiving procedures

7. Assist the clinical research team to collect study data and ensure that data is transcribed accurately where

required and as deemed appropriate by competency and study complexity

8. Receive, handle, analyse and resolve data queries promptly. Direct unresolved queries to appropriate team

member.

9. Support internal audit and monitoring.

10. Support external monitoring by coordinating monitoring visits between the clinical research team and study

sponsors and prepare essential documents for review. Assist the research team to put in place any

corrective action required following a monitoring visit.

For further details please see attached JD&PS.

Person Specification

Qualifications

Essential

  • GCSEs including English and Mathematics at grade A-C (or demonstrable equivalent)
  • NVQ in Business and Administration (level 3) or equivalent demonstrable experience

Desirable

  • Good Clinical Practice Training
  • Computer skills qualification

Knowledge & Experience

Essential

  • Excellent organisation skills
  • Working proven knowledge of Microsoft office packages (spreadsheets, databases, word processing and e-mail)
  • Ability to communicate with staff and patients
  • Ability to prioritise workload to respond to changing demands
  • Excellent telephone manner and written communication
  • Understanding of National Institute for Health Research Clinical Research Network
  • Understanding of the clinical research process including Good Clinical Practice
  • Substantial administrative or clerical demonstrable experience
  • Clinical research demonstrable experience

Desirable

  • Previous demonstrable experience in a hospital / healthcare setting
  • Data management demonstrable experience
  • Project management demonstrable experience
  • Finance demonstrable experience

Aptitude & Abilities

Essential

  • Enthusiastic, motivated and committed to developing a professional service
  • A flexible approach to work and the needs of the service
Person Specification

Qualifications

Essential

  • GCSEs including English and Mathematics at grade A-C (or demonstrable equivalent)
  • NVQ in Business and Administration (level 3) or equivalent demonstrable experience

Desirable

  • Good Clinical Practice Training
  • Computer skills qualification

Knowledge & Experience

Essential

  • Excellent organisation skills
  • Working proven knowledge of Microsoft office packages (spreadsheets, databases, word processing and e-mail)
  • Ability to communicate with staff and patients
  • Ability to prioritise workload to respond to changing demands
  • Excellent telephone manner and written communication
  • Understanding of National Institute for Health Research Clinical Research Network
  • Understanding of the clinical research process including Good Clinical Practice
  • Substantial administrative or clerical demonstrable experience
  • Clinical research demonstrable experience

Desirable

  • Previous demonstrable experience in a hospital / healthcare setting
  • Data management demonstrable experience
  • Project management demonstrable experience
  • Finance demonstrable experience

Aptitude & Abilities

Essential

  • Enthusiastic, motivated and committed to developing a professional service
  • A flexible approach to work and the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Research Office, Level 2 MSCP, Bircham Park

1 Roscoff Rise

Derriford, Plymouth

PL6 5FP


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Research Office, Level 2 MSCP, Bircham Park

1 Roscoff Rise

Derriford, Plymouth

PL6 5FP


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead research Nurse

Catherine Pitman

c.pitman1@nhs.net

01752439619

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year £27,485 - £30,162 Per Annum Pro Rata

Contract

Fixed term

Duration

3 years

Working pattern

Part-time

Reference number

216-AM-A7532276

Job locations

Research Office, Level 2 MSCP, Bircham Park

1 Roscoff Rise

Derriford, Plymouth

PL6 5FP


Supporting documents

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