University Hospitals Plymouth NHS Trust

Pharmacy Secretary & Governance Support Officer

The closing date is 27 July 2025

Job summary

The post-holder will be required to provide administrative and clerical support to the Pharmacy Administration Manager, Pharmacy Office Manager and Associate Chief Pharmacist for Governance & Medicines Safety. To ensure the smooth running of the pharmacy administrative service, co-ordination of the Medicines Safety Committee (and Sub-Groups) and to facilitate the Pharmacy Governance process.

The post holder will be expected to contribute to the daily delivery of the Pharmacy Admin Service by ensuring all tasks required by the Pharmacy Administration Manager, Pharmacy Office Manager and Senior Leadership Team are completed in a timely and efficient manner.

The post holder will work under supervision but be expected to use their own initiative and be the first point of contact for staff.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The main purpose of the job is to provide a comprehensive administrative support service to the mainPharmacy Office, Associate Chief Pharmacist for Governance & Medicines Safety and the SeniorLeadership Team.

The post may involve covering for colleagues are on annual leave or absent due to sickness and will involve making independent judgements but referring to seniors when necessary.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

216-AH-C7332390

Job locations

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

Job description

Job responsibilities

1. To be first point of contact for managers, staff and employees to the Pharmacy Department. This includes dealing with visitors to the department.

2. To be aware of sensitive and confidential issues when they arise and to handle/deal with them in the correct and appropriate manner.

3. To provide administrative support to the Pharmacy Administration Manager, Pharmacy Office Manager and Associate Chief Pharmacist for Governance & Medicines Safety.

4. Organise and maintain filing systems and ensure filing is completed in a timely manner.

5. To assist with the confidential management of personnel records, including prompt filing, ensuring accurate recording of all documentation and compliance with GDPR when required by the General Office Manager.

6. To sort and open incoming mail and distribute correspondence as appropriate.

7. To create and maintain spreadsheets, databases and other forms of computer or manual records for purposes such as recording information about activity and performance as directed.

8. Maintain diary facilities (electronic) in relation to appointment making, answering queries and telephone work.

9. Arrange meetings, managing diaries and resolving conflicting entries, and send invites. Book venues, travel and accommodation when required.

10. To provide administrative support for meetings, producing minutes, preparing agendas and papers, and sending meeting invites in a timely manner.

11. To send DMS Referrals / Pharmoutcomes to Community Pharmacies and GPs in line with Trust policies and procedures.

12. To maintain adequate stock levels of stationery and forms and place orders as necessary, including ad hoc procurement requirements. Follow through with receipt and invoice verification.

13. Assist in the review and set-up of existing and new maintenance contracts (under the instruction of the Senior Managers) and co-ordinate servicing of Pharmacy equipment ensuring the completeness and accuracy of all contract records.

14. Provide general clerical duties including general typing, photocopying, scanning.

15. To work with the Office Manager and senior pharmacy staff with regards to the introduction and development of any processes and procedures required.

16. Deputise for the Office Manager during periods of absence including sickness, annual leave or training which for short periods of time throughout the year (with support and guidance from seniors when required). Prioritising workload, working on own initiative as far as possible and ensuring work is carried out in specific timescales, meeting both Trust and Government deadlines. For longer periods of cover, acting-up arrangements may be put in place

For further details please see attached JD&PS.