University Hospitals Plymouth NHS Trust

Therapeutic Care Support Worker: ‘Hospital to Home’ Team

The closing date is 10 July 2025

Job summary

We are offering an exciting opportunity to join theUHP Hospital to Home Team. This service has been developed to support early discharge from hospital and provide therapy reablement in the community to frail and vulnerable Adults across Plymouth.

For further information please contact:katie.rogers1@nhs.net

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The Hospital to Home team is an integrated service working in partnership with our health and social care colleagues to help reduce the need for people to remain in hospital and to help to re-build independence in their own home.

On discharge, the therapeutic care support workers will be providing therapeutic interventions and exercise to service users to maximize their potential and achieve independence to remain living in their own home. This will include intimate personal care, continence care, Moving and Handling to continuously work towards the service user's independence.

You will receive professional ongoing training, comprehensive induction and teaching from a variety of therapy specialists to ensure you can deliver a fully holistic therapeutic package.

You will be expected to work on a rolling roster, including weekend shifts. Service hours are between 07:00-22:00, 365 days of the year.

Ability to travel between sites, as you will need to travel across the area, and you will be paid travel from your office base.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year £24,625 - £25,674 Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

216-AM-A7269318

Job locations

Community

Plymouth

PL6 8DH


Job description

Job responsibilities

1. To be accountable for own clinical practice and caseload management.

2. To work without direct supervision but under the direction of the qualified staff and advanced therapeutic care support worker in the provision of therapeutic care tasks and reablement therapy to the service user. Duties may include:

Implementation and progression of therapeutic care, rehabilitation and condition management programmes.

Promote independent social and living skills including the provision of a range of tasks: personal care, bathing, dressing/undressing, continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies.

Facilitate service users to achieve their specific goals involving individuals and their carers and assist with modifying these as appropriate.

Training and informing longer term care staff about the ongoing needs and the delivery of care, rehabilitation and condition management programmes for the patients

Positioning advice and care

Conduct prescribed therapeutic care and rehabilitation.

Conduct basic screening for overall therapy assessments.

Recognise acute and chronic deterioration and modify treatment accordingly or escalate to more senior staff as appropriate.

Assessing performance of activities of daily living

Teaching use of rehabilitation equipment

Carry out level 1 & 2 psychological interventions e.g. active listening

To effectively plan and signpost service users to the most appropriate services they require longer term

3. To understand, provide, receive and exchange condition related information with patients and relatives, who may have communication difficulties. Patients may have acute or long term communication difficulties due to other long term conditions.

4. To be actively involved in the communication of information regarding patients conditions and any other useful information to the inter-disciplinary team.

5. To communicate effectively with patients and carers. Effective communication to optimise , motivation and participation through explanation of impairments and reasons for rehabilitation. Barriers to communication may include loss of hearing, altered perception, pain and language disorders associated with brain injury.

6. To be aware at all times of the needs of patients during illness or disability and to promote and encourage empowerment, independence and restoration of function.

7. Be aware of the acute and community care pathways and the implications of this on standards of therapy care.

8. Collaborate to plan and manage patient caseload.

9. To work independently, but under the direction of an HCPC registered Occupational

Therapist/Physiotherapist and in collaboration with the Senior Therapeutic Care Support Workers, to perform procedures and treatment plans as part of their treatment and rehabilitation programmes.

10. To write treatment and care notes in a concise, accurate and timely manner in line with departmental standards. These notes do not require qualified staff countersignature.

Please see attached job description for more information about this role and working at University Hospitals Plymouth NHS Trust.

Job description

Job responsibilities

1. To be accountable for own clinical practice and caseload management.

2. To work without direct supervision but under the direction of the qualified staff and advanced therapeutic care support worker in the provision of therapeutic care tasks and reablement therapy to the service user. Duties may include:

Implementation and progression of therapeutic care, rehabilitation and condition management programmes.

Promote independent social and living skills including the provision of a range of tasks: personal care, bathing, dressing/undressing, continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies.

Facilitate service users to achieve their specific goals involving individuals and their carers and assist with modifying these as appropriate.

Training and informing longer term care staff about the ongoing needs and the delivery of care, rehabilitation and condition management programmes for the patients

Positioning advice and care

Conduct prescribed therapeutic care and rehabilitation.

Conduct basic screening for overall therapy assessments.

Recognise acute and chronic deterioration and modify treatment accordingly or escalate to more senior staff as appropriate.

Assessing performance of activities of daily living

Teaching use of rehabilitation equipment

Carry out level 1 & 2 psychological interventions e.g. active listening

To effectively plan and signpost service users to the most appropriate services they require longer term

3. To understand, provide, receive and exchange condition related information with patients and relatives, who may have communication difficulties. Patients may have acute or long term communication difficulties due to other long term conditions.

4. To be actively involved in the communication of information regarding patients conditions and any other useful information to the inter-disciplinary team.

5. To communicate effectively with patients and carers. Effective communication to optimise , motivation and participation through explanation of impairments and reasons for rehabilitation. Barriers to communication may include loss of hearing, altered perception, pain and language disorders associated with brain injury.

6. To be aware at all times of the needs of patients during illness or disability and to promote and encourage empowerment, independence and restoration of function.

7. Be aware of the acute and community care pathways and the implications of this on standards of therapy care.

8. Collaborate to plan and manage patient caseload.

9. To work independently, but under the direction of an HCPC registered Occupational

Therapist/Physiotherapist and in collaboration with the Senior Therapeutic Care Support Workers, to perform procedures and treatment plans as part of their treatment and rehabilitation programmes.

10. To write treatment and care notes in a concise, accurate and timely manner in line with departmental standards. These notes do not require qualified staff countersignature.

Please see attached job description for more information about this role and working at University Hospitals Plymouth NHS Trust.

Person Specification

Qualifications

Essential

  • Minimum NVQ / diploma in healthcare or equivalent level 3 or equivalent demonstrable experience working in a therapeutic care role involving physically impaired and vulnerable people.

Desirable

  • Attendance of additional professional courses, relevant to the role.
  • A relevant foundation degree or higher education qualification, such as, but not limited to: Sports therapy, Sports science, Healthcare sciences.

Knowledge & Experience

Essential

  • Proven evidence of understanding of principles of providing therapeutic care and or exercise.
  • Previous employment / demonstrable experience working within a therapy or reablement service within a similar role.

Desirable

  • Proven knowledge and demonstrable experience of exercise prescription / rehabilitation for a wide variety of clients.
  • Previous experience of conducting community-based exercise groups or programmes with older or disabled people

Aptitude/Abilities

Essential

  • Effective Interpersonal and communication skills
  • Excellent organisational skills, ability to manage own time, prioritise and plan timed activities
  • Committed to participating in service improvement initiates

Desirable

  • Proven evidence of personal leadership
  • Healthcare values based education and training.
  • Ability to prioritise a caseload for the team, through own knowledge and discussion with the wider Inter disciplinary team

Disposition/Motivation/Attitude

Essential

  • Ability to work independently and as part of a team.
  • Proven evidence of working practice in line with current UHP values.
  • Ability to recognise own limitations.

Desirable

  • Self-motivated.
  • Proven evidence of flexible approach.
Person Specification

Qualifications

Essential

  • Minimum NVQ / diploma in healthcare or equivalent level 3 or equivalent demonstrable experience working in a therapeutic care role involving physically impaired and vulnerable people.

Desirable

  • Attendance of additional professional courses, relevant to the role.
  • A relevant foundation degree or higher education qualification, such as, but not limited to: Sports therapy, Sports science, Healthcare sciences.

Knowledge & Experience

Essential

  • Proven evidence of understanding of principles of providing therapeutic care and or exercise.
  • Previous employment / demonstrable experience working within a therapy or reablement service within a similar role.

Desirable

  • Proven knowledge and demonstrable experience of exercise prescription / rehabilitation for a wide variety of clients.
  • Previous experience of conducting community-based exercise groups or programmes with older or disabled people

Aptitude/Abilities

Essential

  • Effective Interpersonal and communication skills
  • Excellent organisational skills, ability to manage own time, prioritise and plan timed activities
  • Committed to participating in service improvement initiates

Desirable

  • Proven evidence of personal leadership
  • Healthcare values based education and training.
  • Ability to prioritise a caseload for the team, through own knowledge and discussion with the wider Inter disciplinary team

Disposition/Motivation/Attitude

Essential

  • Ability to work independently and as part of a team.
  • Proven evidence of working practice in line with current UHP values.
  • Ability to recognise own limitations.

Desirable

  • Self-motivated.
  • Proven evidence of flexible approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Community

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Community

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Lead Physiotherapist H2H Team

Katie Rogers

katie.rogers1@nhs.net

07554523815

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year £24,625 - £25,674 Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

216-AM-A7269318

Job locations

Community

Plymouth

PL6 8DH


Supporting documents

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