Job summary
The Medical Imaging Service Line at Derriford Hospital and its peripheral sites provide diagnostic and treatment pathways for a wide spectrum of emergency and elective patients from across the South West through the use of Magnetic Resonance Imaging (MRI), Computed Tomography (CT), Ultrasound (US), Interventional Radiology (IR), Plain Film (PF), Nuclear Medicine and Fluoroscopy.
The role of this Fluoroscopic Coordinator is to facilitate an organised and efficient service for Fluoroscopy patients and act as a point of contact for all users of the Fluoroscopic Department during weekdays, weekends and bank holidays.
The postholder will be line managed by the bookings team but work with the guidance of the Consultant Radiologists and Fluoroscopy radiographers, the post holder's objective is to optimise patient flow through the Fluoroscopy rooms, always ensuring clinical priority and safety, and responding with agility to the changing needs of the service.
They will need exceptional concentration, organisational and communication skills and be able to multi task under prolonged period of pressure at times of operational challenge. This coordinator should be willing to assist other areas in Imaging where appropriate.
Main duties of the job
Coordinate through put and flow for the fluoroscopy service
Communicate with Consultant Radiologists, Radiology registrars, Radiographers, Nurses, ICAs, porters and other staff groups
Work on their own initiative and seek guidance where they feel this is appropriate from other team members.
Field calls from service users
Liaise with Duty Floor Radiologist (DFR) around queries
Prioritise patients based upon length of wait and clinical urgency
Respond to requests from Service Line Management and Site Team to facilitate discharge or diagnostic dependent scans
The post holder will be required to work within Trust policies and procedures.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
To act as point of contact in the fluoroscopy department and receive, coordinate and communicate information for users within the Fluoroscopy Department and Derriford Hospital.
To work effectively with Fluoroscopy Team including Fluoroscopy Operators, including Consultant Radiologists, Radiology Registrars and Radiographers, bookings teams, X ray Administrator and X ray Rota Coordinator.
To work effectively with other staff groups such as porters, ICAs, HCAs, Nurses and Imaging Management Team in order to meet service needs.
To attend the Imaging Production Board daily, including weekends and bank holidays where appropriate.
To establish good communication links with staff across Imaging and in Derriford Hospital.
To be able to identify risks, raise concerns and report incidents according to Trust policy in an appropriate mannerto the Fluoroscopy, X ray and Imaging Management Team where appropriate.
To co-ordinate the appointments and patient flow through the fluoroscopy rooms.
To ensure the most effective use is made of Fluoroscopy resources and inpatient capacity is optimised.
To understand Fluoroscopy operator skills matrix to organise appropriate type of examination or procedure for the operator.
To engage with ward readiness arrangements.
To be familiar with patient preparation for Fluoroscopy examinations and procedures.
To be able to liaise with Nurses effectively in order to optimise any inpatient capacity for Fluoroscopy interventions.
To monitor closely inpatient flow and utilisation of Fluoroscopy capacity throughout the day and highlight to Fluoroscopy Team and Imaging Management team any delays.
To prioritise scans dependent on clinical urgency, patient waiting times and Fluoroscopy inpatient capacity.
To be able to use multiple computer programmes such as CRIS, SALUS, Synbiotix and other platforms as appropriate.
To communicate constantly changing situations to relevant parties in a clear and concise manner, via the Microsoft Teams, telephone, email and face to face.
To keep an up-to-the-minute record of daily scan lists to ensure accurate information is managed and relayed to relevant staff.
To help administer discharge dependent scan requests, maintain regular communication with relevant parties, and keep an accurate record of events.
To maintain a log of issues / actions on a daily basis.
To work flexibly to meet service requirements which includes seven day working. Nominally working hours are 0830-1700h on weekdays and 0830-1330h on weekends/bank holidays. These working times may change depending on service needs.
Job description
Job responsibilities
To act as point of contact in the fluoroscopy department and receive, coordinate and communicate information for users within the Fluoroscopy Department and Derriford Hospital.
To work effectively with Fluoroscopy Team including Fluoroscopy Operators, including Consultant Radiologists, Radiology Registrars and Radiographers, bookings teams, X ray Administrator and X ray Rota Coordinator.
To work effectively with other staff groups such as porters, ICAs, HCAs, Nurses and Imaging Management Team in order to meet service needs.
To attend the Imaging Production Board daily, including weekends and bank holidays where appropriate.
To establish good communication links with staff across Imaging and in Derriford Hospital.
To be able to identify risks, raise concerns and report incidents according to Trust policy in an appropriate mannerto the Fluoroscopy, X ray and Imaging Management Team where appropriate.
To co-ordinate the appointments and patient flow through the fluoroscopy rooms.
To ensure the most effective use is made of Fluoroscopy resources and inpatient capacity is optimised.
To understand Fluoroscopy operator skills matrix to organise appropriate type of examination or procedure for the operator.
To engage with ward readiness arrangements.
To be familiar with patient preparation for Fluoroscopy examinations and procedures.
To be able to liaise with Nurses effectively in order to optimise any inpatient capacity for Fluoroscopy interventions.
To monitor closely inpatient flow and utilisation of Fluoroscopy capacity throughout the day and highlight to Fluoroscopy Team and Imaging Management team any delays.
To prioritise scans dependent on clinical urgency, patient waiting times and Fluoroscopy inpatient capacity.
To be able to use multiple computer programmes such as CRIS, SALUS, Synbiotix and other platforms as appropriate.
To communicate constantly changing situations to relevant parties in a clear and concise manner, via the Microsoft Teams, telephone, email and face to face.
To keep an up-to-the-minute record of daily scan lists to ensure accurate information is managed and relayed to relevant staff.
To help administer discharge dependent scan requests, maintain regular communication with relevant parties, and keep an accurate record of events.
To maintain a log of issues / actions on a daily basis.
To work flexibly to meet service requirements which includes seven day working. Nominally working hours are 0830-1700h on weekdays and 0830-1330h on weekends/bank holidays. These working times may change depending on service needs.
Person Specification
KNOWLEDGE & EXPERIENCE
Essential
- General standard of education or equivalent
- Numerate/ Literate
- Proficient in use of Microsoft package and equivalent
- General keyboarding skills
Desirable
- Supervisory management qualification or equivalent experience
- oFamiliar with CRIS, SALUS, Synbiotix and other relevant hospital electronic platforms.
QUALIFICATIONS
Essential
- NVQ Level 3 in Business Admin or equivalent demonstrable experience
- Demonstrable experience of managing confidential data
- Change management skills
- Familiar with patient information and data management programmes
- Demonstrable experience of dealing with complaints/ issues from staff at all levels
Desirable
- Previous experience of managing information within the NHS
- Demonstrable service improvement and development skills
APTITUDE & ABILITIES
Essential
- Demonstrate excellent communication skills
- Team worker
- To have the ability to prioritise
- Facilitation skills
Desirable
- Experience of leading teams and managing people
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- Professional presentation
- Ability to develop systems & processes to ensure efficient use of imaging
- Ability to have a flexible and adaptable approach
- Organised
Person Specification
KNOWLEDGE & EXPERIENCE
Essential
- General standard of education or equivalent
- Numerate/ Literate
- Proficient in use of Microsoft package and equivalent
- General keyboarding skills
Desirable
- Supervisory management qualification or equivalent experience
- oFamiliar with CRIS, SALUS, Synbiotix and other relevant hospital electronic platforms.
QUALIFICATIONS
Essential
- NVQ Level 3 in Business Admin or equivalent demonstrable experience
- Demonstrable experience of managing confidential data
- Change management skills
- Familiar with patient information and data management programmes
- Demonstrable experience of dealing with complaints/ issues from staff at all levels
Desirable
- Previous experience of managing information within the NHS
- Demonstrable service improvement and development skills
APTITUDE & ABILITIES
Essential
- Demonstrate excellent communication skills
- Team worker
- To have the ability to prioritise
- Facilitation skills
Desirable
- Experience of leading teams and managing people
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- Professional presentation
- Ability to develop systems & processes to ensure efficient use of imaging
- Ability to have a flexible and adaptable approach
- Organised
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
