Job summary
The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by trust wide Digital projects and innovations including the delivery of an EPR System at the Trust.
As a Digital Change Lead, you will play a crucial role in the successful adoption of this transformative technology. Working closely with our Digital Change Managers, you will collaborate with clinical, operational, and technical teams to support change management processes that enable seamless transitions to new digital ways of working.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The post holder will be accountable to the Digital Change Manager for successful delivery of change management plans and activities to support Digital Implementations.
Digital Change Lead will establish and maintain effective relationships with key stakeholders, using these relationships to facilitate service led change and assess the capability and capacity for transformational digital change
To liaise with the D&I Staff to ensure the delivery of new digital systems or technologies are delivered safely and offering a level of value to the service and patients.
Liaise with the Benefits realisation manager or, if appropriate, benefits owners to ensure that continued accrual of benefits can be achieved and measured after the project has been completed for the organisation.
Ensure benefit manager is supported with relevant metrics during implementation of new digital implementations and innovations to demonstrate effectiveness.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
PEOPLE MANAGEMENT
Provide guidance, support and leadership of the Digital Change Analysts
Create a supportive, inclusive and innovative culture that promotes healthy positive change approach
Ensure that all staff within the team are suitably trained/released for training to allow them to undertake core roles and responsibilities
Plan and implement a programme of training for individual members of the Digital Change Team to ensure continued support for development
Encourage all staff to develop a professional approach to any work undertaken
Create an environment of learning enabling the team to remain solution focused and agile
Creates a working environment that encourages innovation.
Able to identify, advise on and implement improvements and development of services.
DIGITAL CHANGE MANAGEMENT RESPONSIBILITIES
Ensuring alignment of digital change activity with strategic objectives
Support the Digital Change Manager in defining the digital change management strategy, ensuring the team utilise current and innovative approaches to change management
Initiating change assurance reviews
Identify and support necessary changes in the business process to allow for successful and safe integration of various digital innovations
Supporting clinical group, clinical and administrative management teams to identify and plan for implementing the mechanisms by which large scale change can be delivered and measured.
In partnership with clinical and administrative management teams, orchestrating and overseeing a comprehensive suite of activities within the allocate areas to ensure staff receive robust support, and clear and consistent communication for a seamless transition and alignment with broader organisational vision.
Develop mechanisms to engage and empower staff in allocated areas to contribute to the digital implementations and their training needs in respect of digital transformation.
Work with the Change Managers, other Change Leads, Benefits Leads and a network of Change Agents to ensure agreed benefits are comprehensively considered in the change process, ensuring current information flows are documented and mapped (where relevant) within each allocated area.
Ensuring stakeholders are fully supported with change techniques and tools to aid implementation and embedding of digital initiatives.
Job description
Job responsibilities
PEOPLE MANAGEMENT
Provide guidance, support and leadership of the Digital Change Analysts
Create a supportive, inclusive and innovative culture that promotes healthy positive change approach
Ensure that all staff within the team are suitably trained/released for training to allow them to undertake core roles and responsibilities
Plan and implement a programme of training for individual members of the Digital Change Team to ensure continued support for development
Encourage all staff to develop a professional approach to any work undertaken
Create an environment of learning enabling the team to remain solution focused and agile
Creates a working environment that encourages innovation.
Able to identify, advise on and implement improvements and development of services.
DIGITAL CHANGE MANAGEMENT RESPONSIBILITIES
Ensuring alignment of digital change activity with strategic objectives
Support the Digital Change Manager in defining the digital change management strategy, ensuring the team utilise current and innovative approaches to change management
Initiating change assurance reviews
Identify and support necessary changes in the business process to allow for successful and safe integration of various digital innovations
Supporting clinical group, clinical and administrative management teams to identify and plan for implementing the mechanisms by which large scale change can be delivered and measured.
In partnership with clinical and administrative management teams, orchestrating and overseeing a comprehensive suite of activities within the allocate areas to ensure staff receive robust support, and clear and consistent communication for a seamless transition and alignment with broader organisational vision.
Develop mechanisms to engage and empower staff in allocated areas to contribute to the digital implementations and their training needs in respect of digital transformation.
Work with the Change Managers, other Change Leads, Benefits Leads and a network of Change Agents to ensure agreed benefits are comprehensively considered in the change process, ensuring current information flows are documented and mapped (where relevant) within each allocated area.
Ensuring stakeholders are fully supported with change techniques and tools to aid implementation and embedding of digital initiatives.
Person Specification
Qualifications
Essential
- Degree or equivalent level of demonstrable experience
- Postgraduate qualification in Project or Change Management or equivalent demonstrable experience
- Proven proficiency in MS Word, Excel, Powerpoint, Project and Outlook
Knowledge and Experience
Essential
- Significant demonstrable experience in managing successful change projects in large complex organisation
- Demonstrable experience of leading teams through complex change processes
- Demonstrable experience of working across the multidisciplinary team to solve problems and implement changes
- Extensive proven knowledge of change and project management
- Proven experience of supporting digital transformation initiatives
- Demonstrates ability to develop and change practice according to research and evidence
- Demonstrable experience of engaging and supporting staff with varying IT literacy.
Person Specification
Qualifications
Essential
- Degree or equivalent level of demonstrable experience
- Postgraduate qualification in Project or Change Management or equivalent demonstrable experience
- Proven proficiency in MS Word, Excel, Powerpoint, Project and Outlook
Knowledge and Experience
Essential
- Significant demonstrable experience in managing successful change projects in large complex organisation
- Demonstrable experience of leading teams through complex change processes
- Demonstrable experience of working across the multidisciplinary team to solve problems and implement changes
- Extensive proven knowledge of change and project management
- Proven experience of supporting digital transformation initiatives
- Demonstrates ability to develop and change practice according to research and evidence
- Demonstrable experience of engaging and supporting staff with varying IT literacy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
