Job summary
Infant Feeding Support Worker (Tongue Tie Service)
This post offers an exciting and new opportunity to join University Hospitals Plymouth Maternity Service as a Band 3 Infant Feeding Support Worker to assist the multi-professional team in the provision of high-quality infant feeding and tongue tie service.
The post holder will provide an effective and compassionate family-centred maternity service; to ensure optimal care for pregnant people, women, their babies and their families. The post holder will provide this care within patients' homes, clinic and inpatient environments.
They will also provide support and education to Maternity Support Workers and other colleagues, from initial recruitment, during induction and on-going development. Be a role model in high standards of clinical practice and leadership; ensuring that maternity support workers also provide a high standard of practice which is based on current evidence, guidelines and policies. Assist in the implementation of new guidelines and initiatives from both local and national requirements across all areas of maternity services. You will also be required to have a visible presence in the clinical environment and provide one to one support and education for staff members working within maternity.
For an informal chat or to discuss the position in more detail please contact Aimee Miller (Infant Feeding Lead) at aimeemiller@nhs.net
Main duties of the job
Supporting setting up of the new neonatal tongue tie service the candidate will provide an effective and compassionate family-centred maternity service; to ensure optimal care for women, their babies and their families. You will be providing support and education to members of the multi-disciplinary team. Implement new guidelines and initiatives from both local and national requirements across all areas of maternity services. Work with individual parent's, families and in group settings throughout the pregnancy and the postnatal period. The post holder will provide information about infant feeding and support to birthing parents, partners and their babies before and after the birth in a range of settings, inpatient facilities, home and clinics. The post holder will work with minimal supervision to undertake a range of tasks involving promoting and supporting responsive feeding in line with national and local guidelines and public health priorities. Working proactively using a partnership approach to promote health and contribute to tackling health inequalities within the level of competencies required for the post. The post holder will provide psychological and emotional care and support. The post holder will provide appropriate information related to infant feeding and may signpost to other organisations. They will provide health promotion and education either in a one to one or group format, including antenatal classes.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
1.
1. To be aware of the patients physical, emotional and social needs and to report accurately to the midwife
2. To establish good relationships with the patients, relatives and colleagues; ensuring accurate and effective communication at all times.
3. To be able to self-manage and organize own day to day tasks and activities against care delivery plans, ensuring that they follow standard operating procedures and established protocols. Under the direction of the midwife, be able to adjust plans in response to service needs.
4. To demonstrate independent inquiry, through knowledge and experience within remit of role.
5. To demonstrate effective application of problem solving and planning skills and a broad skill base related to their practice.
6. To maintain accurate and legible records as appropriate under the direction of the midwife.
7. To contribute to the maintenance of a safe working environment.
8. To engage in, promote and support others to undertake routine surveys and audits relevant to their work
9. The role holder reflects on and actively seeks ways to improve their own performance.
10. They demonstrate qualities of leadership, supporting change management, as well as offering comments and suggestions for improvement to procedures and service development.
Job description
Job responsibilities
1.
1. To be aware of the patients physical, emotional and social needs and to report accurately to the midwife
2. To establish good relationships with the patients, relatives and colleagues; ensuring accurate and effective communication at all times.
3. To be able to self-manage and organize own day to day tasks and activities against care delivery plans, ensuring that they follow standard operating procedures and established protocols. Under the direction of the midwife, be able to adjust plans in response to service needs.
4. To demonstrate independent inquiry, through knowledge and experience within remit of role.
5. To demonstrate effective application of problem solving and planning skills and a broad skill base related to their practice.
6. To maintain accurate and legible records as appropriate under the direction of the midwife.
7. To contribute to the maintenance of a safe working environment.
8. To engage in, promote and support others to undertake routine surveys and audits relevant to their work
9. The role holder reflects on and actively seeks ways to improve their own performance.
10. They demonstrate qualities of leadership, supporting change management, as well as offering comments and suggestions for improvement to procedures and service development.
Person Specification
Knowledge and Experience
Essential
- oEvidence of breast feeding support Training oEvidence of providing feeding support to families oKnowledge of basic parenting skills oAbility to investigate information, plan what to do and how to do it oAble to generate and explore ideas and problem solve oAble to reflect and learn from different situations oTo priorities workload, recognizing own limitations and when to seek assistance
Desirable
- oHealth education and health promotion experience oEvidence of working in a healthcare setting oKnowledge of the UNICEF BFI accreditation standards
Qualifications
Essential
- oGCSE Maths(A-C) or equivalent oGCSE English (A-C) or equivalent oNVQ/QCF level 3 Health and Social care or equivalent experience. oEvidence of working in a customer care setting oCare certificate
Desirable
- oUNICEF Baby Friendly Initiative 2-day breastfeeding and relationship building training or equivalent. oExtended IT skills
Apptitude and Abillities
Essential
- oExcellent interpersonal and communicational skills using observation, listening and empathy oGood telephone manner oExcellent written skills which include record keeping, report writing, data collation and evaluation oOrganisational skills oAbility to work under pressure oAbility to maintain confidentiality oAbility to prioritise workload oAbility to meet deadlines oBe confident to escalate concerns or seek guidance with colleagues and managers oTo follow instructions and work methodically o Use of initiative to problem solve o Ability to work independently and as part of a team including the wider multi-disciplinary team o Ability to convey information clearly and other professionals both in verbal and written form o Recognises limits of own authority within role
Attitude/ Disposition/Motivation
Essential
- oWilling to undertake further education / training according to needs of role. oHas a caring and friendly manner o Must be reliable and trustworthy o Works well within a team oHas effective time management skills o Must be flexible and reliable- adapting to various shifts to cover a 24hr service oMust be self-motivated and able to work under the direction of the infant feeding lead oHas the ability to work under minimal supervision oAble to cope with change
Person Specification
Knowledge and Experience
Essential
- oEvidence of breast feeding support Training oEvidence of providing feeding support to families oKnowledge of basic parenting skills oAbility to investigate information, plan what to do and how to do it oAble to generate and explore ideas and problem solve oAble to reflect and learn from different situations oTo priorities workload, recognizing own limitations and when to seek assistance
Desirable
- oHealth education and health promotion experience oEvidence of working in a healthcare setting oKnowledge of the UNICEF BFI accreditation standards
Qualifications
Essential
- oGCSE Maths(A-C) or equivalent oGCSE English (A-C) or equivalent oNVQ/QCF level 3 Health and Social care or equivalent experience. oEvidence of working in a customer care setting oCare certificate
Desirable
- oUNICEF Baby Friendly Initiative 2-day breastfeeding and relationship building training or equivalent. oExtended IT skills
Apptitude and Abillities
Essential
- oExcellent interpersonal and communicational skills using observation, listening and empathy oGood telephone manner oExcellent written skills which include record keeping, report writing, data collation and evaluation oOrganisational skills oAbility to work under pressure oAbility to maintain confidentiality oAbility to prioritise workload oAbility to meet deadlines oBe confident to escalate concerns or seek guidance with colleagues and managers oTo follow instructions and work methodically o Use of initiative to problem solve o Ability to work independently and as part of a team including the wider multi-disciplinary team o Ability to convey information clearly and other professionals both in verbal and written form o Recognises limits of own authority within role
Attitude/ Disposition/Motivation
Essential
- oWilling to undertake further education / training according to needs of role. oHas a caring and friendly manner o Must be reliable and trustworthy o Works well within a team oHas effective time management skills o Must be flexible and reliable- adapting to various shifts to cover a 24hr service oMust be self-motivated and able to work under the direction of the infant feeding lead oHas the ability to work under minimal supervision oAble to cope with change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
