Job summary
- The post holder will work as an integral part of the Facilities team ensuring a high quality service to patients, visitors and staff.
- To be responsible for the daily supervision and co-ordination of activities undertaken in relation to car parking activities at Derriford and associated sites.
- To ensure that all related health and safety procedures are adhered to in relation to the car parking service.
- To take responsibility for ensuring that all maintenance issues in relation to the multi-storey and surface car parks are addressed in line with internal processes and procedures
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To work with other Supervisors or Team Leaders from other teams to understand the wider needs of each area and co-ordinate activities collaboratively, where necessary working flexibly across the trust.
To supervise and support the team of car parking attendants to ensure that daily duties are undertaken, to delegate daily duties to team members efficiently to ensure high standards of service are provided at all time.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- To ensure that all staff are provided with a rota which takes into consideration the most effective cover of the service and which is fair and consistent for all staff.
- To support with the recruitment process for staff by shortlisting, sitting on interview panel and candidate selection.
- To ensure the team receive and apply the relevant training to ensure the highest levels of service are delivered.
- To support the procurement of Uniforms, PPE and other applicable equipment
- To create and change rosters to meet the needs of the respective team including: Creating weekly duty rota (short and long term)Advertise, manage, induct, and release shifts for NHSP workers Arrange and book overtime in a cost-effective manner
- To provide weekly data on staffing levels and agency bookings, to support evidence in relation to financial performance of the team
- To ensure that the cark parks at the site are patrolled effectively and the safety of the public is maintained
- Ensure the maintenance of the car parks and that car park inspections are undertaken in line with Trust procedures
- Liaise with external contractors as required, ensuring that all necessary paperwork is complied with and that any contracted works are completed on time and to specification
- Ensure any health and safety concerns are addressed and raised to the correct bodies
- To undertake ad-hoc projects as required
- Check equipment that the team use on a daily basis and address any problems and reporting repair procedures
- To be aware of all operational activities that are being undertaken within the team and what impact it will have over other teams carrying out their daily duties.
- To be aware of the ad-hoc service requirements of each department and to make judgement on the allocation of personnel.
- Responsible for all of the following: appraisals (yearly) and staff meetings (monthly), sickness and absence monitoring, disciplinary and grievance matters.
- Responsible for ensuring all Data Quality Reports are actioned and audits completed for budget assessment.
- Ensure team receive training to perform their role and identify any additional training needs.
- To represent team in relevant meetings as directed by line manager.
- Prioritise own workload and delegate to others to provide an efficient strategy fitting to a current demand and staffing levels. This requires the ability to work without direct supervision.
- Managing attendance in accordance with the Trusts Attendance Management Policy
- To carry out risk assessments for staff when needed. E.g. Pregnancy and Covid.
- To receive leave requests from staff and update Health roster ensuring staff numbers are sufficient to deliver the service.
- Allocate a mentor for new staff whilst ensuring the induction process is fully utilised and also help as required to guide them through the departmental induction process; offering advice when needed.
- To be familiar with and adhere to Data Protection Act 2018 (UKs implementation of the General Data Protection Regulation (GDPR), Health and Safety at Work Act. Adhere to all Trust policies and procedures.
- Dealing with and investigating DATIX/Complaints from PALS/Safeguarding teams, following the process and taking the appropriate action required.
Job description
Job responsibilities
- To ensure that all staff are provided with a rota which takes into consideration the most effective cover of the service and which is fair and consistent for all staff.
- To support with the recruitment process for staff by shortlisting, sitting on interview panel and candidate selection.
- To ensure the team receive and apply the relevant training to ensure the highest levels of service are delivered.
- To support the procurement of Uniforms, PPE and other applicable equipment
- To create and change rosters to meet the needs of the respective team including: Creating weekly duty rota (short and long term)Advertise, manage, induct, and release shifts for NHSP workers Arrange and book overtime in a cost-effective manner
- To provide weekly data on staffing levels and agency bookings, to support evidence in relation to financial performance of the team
- To ensure that the cark parks at the site are patrolled effectively and the safety of the public is maintained
- Ensure the maintenance of the car parks and that car park inspections are undertaken in line with Trust procedures
- Liaise with external contractors as required, ensuring that all necessary paperwork is complied with and that any contracted works are completed on time and to specification
- Ensure any health and safety concerns are addressed and raised to the correct bodies
- To undertake ad-hoc projects as required
- Check equipment that the team use on a daily basis and address any problems and reporting repair procedures
- To be aware of all operational activities that are being undertaken within the team and what impact it will have over other teams carrying out their daily duties.
- To be aware of the ad-hoc service requirements of each department and to make judgement on the allocation of personnel.
- Responsible for all of the following: appraisals (yearly) and staff meetings (monthly), sickness and absence monitoring, disciplinary and grievance matters.
- Responsible for ensuring all Data Quality Reports are actioned and audits completed for budget assessment.
- Ensure team receive training to perform their role and identify any additional training needs.
- To represent team in relevant meetings as directed by line manager.
- Prioritise own workload and delegate to others to provide an efficient strategy fitting to a current demand and staffing levels. This requires the ability to work without direct supervision.
- Managing attendance in accordance with the Trusts Attendance Management Policy
- To carry out risk assessments for staff when needed. E.g. Pregnancy and Covid.
- To receive leave requests from staff and update Health roster ensuring staff numbers are sufficient to deliver the service.
- Allocate a mentor for new staff whilst ensuring the induction process is fully utilised and also help as required to guide them through the departmental induction process; offering advice when needed.
- To be familiar with and adhere to Data Protection Act 2018 (UKs implementation of the General Data Protection Regulation (GDPR), Health and Safety at Work Act. Adhere to all Trust policies and procedures.
- Dealing with and investigating DATIX/Complaints from PALS/Safeguarding teams, following the process and taking the appropriate action required.
Person Specification
Knowledge & Experience
Essential
- Proven evidence of team working
- Coaching and supervision of staff
Desirable
- Proven knowledge of working policy Health roster demonstrable experience
Qualifications
Essential
- GCSE's 9-4 (A-C) in Maths & English
- NVQ Level 3 in Management/Leadership or equivalent demonstrable experience
- Proven knowledge of MS Office
- Computer literate
Aptitude & Abilities
Essential
- Good communication and interpersonal skills
- Excellent diplomacy and persuasion skills
Person Specification
Knowledge & Experience
Essential
- Proven evidence of team working
- Coaching and supervision of staff
Desirable
- Proven knowledge of working policy Health roster demonstrable experience
Qualifications
Essential
- GCSE's 9-4 (A-C) in Maths & English
- NVQ Level 3 in Management/Leadership or equivalent demonstrable experience
- Proven knowledge of MS Office
- Computer literate
Aptitude & Abilities
Essential
- Good communication and interpersonal skills
- Excellent diplomacy and persuasion skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
