Job summary
We are looking to recruit someone to join and support our IT Project Support team. The successful candidate will use their skills, experience and subject matter expertise to implement, deliver and review projects after implementation against stated benefits. Projects are undertaken in a structured manner in accordance with Pathology Project Management procedures, standards and Prince 2 methodology and cover a wide range of disciplines including but not restricted to: Clinical systems; Business systems; Infrastructure, and Telecommunications.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job
The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by Trust wide Information Technology projects including within Pathology.
The Trust's commitment to National IT initiatives includes the implementation of a number of interim and long-term Pathology solutions. It is necessary to introduce new or expand existing Pathology solutions/systems into complex clinical environments which often span multiple organisational boundaries within the Trust.
Provide comprehensive IT support to the departmental Operations Managers for a range of IT projects.
Support Pathology Management and departmental Operations Managers in the delivery of the Pathology Strategy.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission.
We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Initiate projects as directed by the Pathology IT Manager or departmental operations manager and assess them for feasibility
- Identify, analyse and document the project requirements with the clients and undertake an impact analysis to feed into service changes required after project delivery.
- Provide managerial and project support to the Pathology Management and departmental Operations Managers
- Compile and distribute the agenda for relevant project meetings, to take and distribute minutes at these meetings.
- To liaise with other departments and parts of the organisation, following up information and gathering data as needed.
- To produce high-quality word-processed letters, reports and other documents as required.
- Liaise with Project Managers and Financial Accountants to maintain a record of all capital expenditure.
- Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements and the key success factors to be used to measure the project.
- Establish, manage and communicate project plans ensuring all stakeholders understand deliverables and progress.
- Manage a number of concurrent projects or act as stage manager for larger projects, as assigned by the Pathology IT Manager or departmental Operations Manager, in a variety of customer areas across different disciplines, ensuring effective and regular communication at all levels with all interested parties
- Meet defined project management standards as defined by Pathology IT Manager or departmental Operations Managers and work with PMO to ensure that these standards are met.
- Maintain project plans and documentation ensuring that information that feeds into PMO reporting is accurate and timely.
- Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, delivery and ongoing service, according to policy of the customer organisations.
Job description
Job responsibilities
- Initiate projects as directed by the Pathology IT Manager or departmental operations manager and assess them for feasibility
- Identify, analyse and document the project requirements with the clients and undertake an impact analysis to feed into service changes required after project delivery.
- Provide managerial and project support to the Pathology Management and departmental Operations Managers
- Compile and distribute the agenda for relevant project meetings, to take and distribute minutes at these meetings.
- To liaise with other departments and parts of the organisation, following up information and gathering data as needed.
- To produce high-quality word-processed letters, reports and other documents as required.
- Liaise with Project Managers and Financial Accountants to maintain a record of all capital expenditure.
- Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements and the key success factors to be used to measure the project.
- Establish, manage and communicate project plans ensuring all stakeholders understand deliverables and progress.
- Manage a number of concurrent projects or act as stage manager for larger projects, as assigned by the Pathology IT Manager or departmental Operations Manager, in a variety of customer areas across different disciplines, ensuring effective and regular communication at all levels with all interested parties
- Meet defined project management standards as defined by Pathology IT Manager or departmental Operations Managers and work with PMO to ensure that these standards are met.
- Maintain project plans and documentation ensuring that information that feeds into PMO reporting is accurate and timely.
- Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, delivery and ongoing service, according to policy of the customer organisations.
Person Specification
Knowledge & Experience
Essential
- Proven relevant experience in health service or other customer service-oriented organisation.
- Proven experience in organising, prioritising and planning multiple tasks and associated workloads, with the objective of meeting deadlines.
Desirable
- Demonstrable health information experience
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience
Desirable
Aptitude & Attitude
Essential
- Demonstrable effective user of MS/Office suite.
- Demonstrable excellent verbal, including strong presentation skills, written and interpersonal skills in order to communicate effectively.
Person Specification
Knowledge & Experience
Essential
- Proven relevant experience in health service or other customer service-oriented organisation.
- Proven experience in organising, prioritising and planning multiple tasks and associated workloads, with the objective of meeting deadlines.
Desirable
- Demonstrable health information experience
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience
Desirable
Aptitude & Attitude
Essential
- Demonstrable effective user of MS/Office suite.
- Demonstrable excellent verbal, including strong presentation skills, written and interpersonal skills in order to communicate effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
