Job summary
This is an exciting opportunity to join our Site Services team at Tavistock Hospital. The team support a wide range of essential services throughout the hospital, all of which will directly and indirectly affect patient care.
We are currently looking for Patient Services Assistants to join our team to provide a comprehensive cleaning service to wards and departments on site.
If you think this sounds like you and you would like to be part of an organisation which values, develops, and engages with their staff, please apply!
Shift Pattern -
22.5hrs per week
Week 1 Fri/Sat/Sun
Week 2 Mon/Tue/Fri
Week 3 Fri/Sat/Sun
Week 4 Mon/Thu/Fri
All shifts 7.5hrs flexible between the hours of 06.00 - 20.00
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification***
Main duties of the job
The main elements of the role are ensuring the delivery of general environmental cleaning on the wards and Departments including responsibility for the cleaning of all sanitary areas such as toilets, bathrooms, showers and sluice rooms. Daily and weekly cleaning of patient equipment. The provision and service of food and beverages to patients throughout the day
As a Team, we share and uphold the organisation's values in all that we do:
Put Patients First
Take Ownership
Respect Others
Be Positive
Listening, Learning and Improving
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
Job responsibilities
- The daily cleaning of bays and side rooms, nurses station and other areas on a designated ward area as specified on the allocated daily work schedule.
- The daily cleaning of departments and public areas as specified on the allocated daily work schedule.
- To ensure cleaning is carried out in accordance with National Specification for Cleanliness in The NHS (2021), PAS 5748 Cleanliness in Healthcare Facilities or any other such guidance, the Trust Decontamination Guidelines and Procedures, and the agreed cleaning schedule.
- Monitor and record hot and cold food temperatures before service to patients.
- Operate the dish washing machine to wash equipment/utensils used in the preparation, regeneration, and serving of food and beverages
- Move beverage and food trolleys around the ward, which can be in a confined space.
- Ensure that, at the end of every meal and beverage service, that all cutlery, crockery and condiments are removed from the patient area and correctly stored, disposed of or stacked ready for washing.
Physical Skills
- Operate cleaning equipment and carry out daily cleaning.
- Emptying, cleaning and relining waste bins with appropriate coloured liner. Securing and placing them for disposal to ensure regulations for clinical and non-clinical waste (including compacting) are adhered to.
- Cleaning of internal glass and mirrors as detailed on the daily work schedule.
- To vacuum clean all carpeted floor surfaces and to static and damp mop all hard floor surfaces to ensure all areas are free from dust, dirt and grit.
- To clean sanitary areas including WC's, wash hand basins, baths, showers, sinks and sluices.
Patient/Client Care
- To respect the privacy and dignity of patients whilst carrying out duties and to engage with them, their family and visitors in a friendly and professional manner.
- To show understanding and compassion for patients and their visitors daily.
- To maintain complete confidentiality regarding patient issues.
- Where appropriate, undertake such duties as deemed necessary as directed by the Hotel Services Supervisor, Nurse in Charge or Ward Manager in order to assist the ward team in ensuring that patients needs are met.
- To refer complaints to the Hotel Services Supervisor or Ward Manager.
Policy/Service Development
- To have knowledge of, adhere to and carry out all COSHH policies and associated standard operating procedures.
Job description
Job responsibilities
Job responsibilities
- The daily cleaning of bays and side rooms, nurses station and other areas on a designated ward area as specified on the allocated daily work schedule.
- The daily cleaning of departments and public areas as specified on the allocated daily work schedule.
- To ensure cleaning is carried out in accordance with National Specification for Cleanliness in The NHS (2021), PAS 5748 Cleanliness in Healthcare Facilities or any other such guidance, the Trust Decontamination Guidelines and Procedures, and the agreed cleaning schedule.
- Monitor and record hot and cold food temperatures before service to patients.
- Operate the dish washing machine to wash equipment/utensils used in the preparation, regeneration, and serving of food and beverages
- Move beverage and food trolleys around the ward, which can be in a confined space.
- Ensure that, at the end of every meal and beverage service, that all cutlery, crockery and condiments are removed from the patient area and correctly stored, disposed of or stacked ready for washing.
Physical Skills
- Operate cleaning equipment and carry out daily cleaning.
- Emptying, cleaning and relining waste bins with appropriate coloured liner. Securing and placing them for disposal to ensure regulations for clinical and non-clinical waste (including compacting) are adhered to.
- Cleaning of internal glass and mirrors as detailed on the daily work schedule.
- To vacuum clean all carpeted floor surfaces and to static and damp mop all hard floor surfaces to ensure all areas are free from dust, dirt and grit.
- To clean sanitary areas including WC's, wash hand basins, baths, showers, sinks and sluices.
Patient/Client Care
- To respect the privacy and dignity of patients whilst carrying out duties and to engage with them, their family and visitors in a friendly and professional manner.
- To show understanding and compassion for patients and their visitors daily.
- To maintain complete confidentiality regarding patient issues.
- Where appropriate, undertake such duties as deemed necessary as directed by the Hotel Services Supervisor, Nurse in Charge or Ward Manager in order to assist the ward team in ensuring that patients needs are met.
- To refer complaints to the Hotel Services Supervisor or Ward Manager.
Policy/Service Development
- To have knowledge of, adhere to and carry out all COSHH policies and associated standard operating procedures.
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience in Customer Care
Desirable
- Demonstrable experience in Healthcare
- Demonstrable experience in cleaning
Qualifications
Essential
- GCSE's 9-4 (A-E) in Maths & English
Desirable
- Basic Health & Safety Awareness
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience in Customer Care
Desirable
- Demonstrable experience in Healthcare
- Demonstrable experience in cleaning
Qualifications
Essential
- GCSE's 9-4 (A-E) in Maths & English
Desirable
- Basic Health & Safety Awareness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
