Job summary
The post holder will work together with senior staff and support staff in all sections of the laboratory to produce a timely, high quality, accurate and cost effective services.
The post holder will support the timely processing of patient samples serving all those patients attending PHNT, PCTs representing 100 General Practices and specialist assays referred to us from other Trusts within the Peninsula.
Going forward as UHP Pathology department works to deliver its vision then there will be an expectation of interdepartmental working across various Pathology departments.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
1. To assist with the daily maintenance and sample analysis in the Automated section of Chemistry. To follow Standard Operating Procedures relating to each section/area.2. To make and receive routine telephone calls to/from GP's, medical, nursing and other healthcarestaff. To be available for the 24/7 rota and EWD/Weekend rota in Reception/Automation.3. To prepare biological material collected from patients, including blood samples for analysis andanalyse these following a Standard Operating Procedure.4. To assist Reception as and when required with the receipt of samples, sample preparation, requestdata entry and to make and receive telephone calls from other healthcare staff.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- To carry out all morning maintenance on analysers/track.- Process samples according to the most recent SOP in each section.- Ensure all areas are tidy and clean.- Keep all documents associated with each section up to date (Checklists and Q-Pulse).- Working together with colleagues, ensure the reception area delivers a timely processing of samples and test requests by assisting when necessary.- To perform Work File Enquiries in each section and collecting any outstanding samples for analysis.- Ensure senior staff, are made aware when stock levels are low.- To use office equipment including computers, printers, fax machines and photocopiers.- To use the laboratory IT system to input results of tests and to deal with enquiries for results, and to use the Trust PIMS system in order to look up patient details.- To operate complex laboratory analysers in order to carry out investigations- Will assist senior staff in the training of new staff.- Assist in the receipt, processing and storage of all samples derived from clinical trials including those for which the department derives income.- Remove samples and request forms from their plastic bags whilst checking the data on the sample matches that on the request form.- To bring to the attention of senior staff all rejected samples due to inadequate patient ID or incorrect sample type for the test requested, or to contact the necessary persons, in accordance with the SOP for the area, to resolve any non-compliance with policy.
Job description
Job responsibilities
- To carry out all morning maintenance on analysers/track.- Process samples according to the most recent SOP in each section.- Ensure all areas are tidy and clean.- Keep all documents associated with each section up to date (Checklists and Q-Pulse).- Working together with colleagues, ensure the reception area delivers a timely processing of samples and test requests by assisting when necessary.- To perform Work File Enquiries in each section and collecting any outstanding samples for analysis.- Ensure senior staff, are made aware when stock levels are low.- To use office equipment including computers, printers, fax machines and photocopiers.- To use the laboratory IT system to input results of tests and to deal with enquiries for results, and to use the Trust PIMS system in order to look up patient details.- To operate complex laboratory analysers in order to carry out investigations- Will assist senior staff in the training of new staff.- Assist in the receipt, processing and storage of all samples derived from clinical trials including those for which the department derives income.- Remove samples and request forms from their plastic bags whilst checking the data on the sample matches that on the request form.- To bring to the attention of senior staff all rejected samples due to inadequate patient ID or incorrect sample type for the test requested, or to contact the necessary persons, in accordance with the SOP for the area, to resolve any non-compliance with policy.
Person Specification
Knowledge & Experience
Essential
- Understanding of need for patient confidentiality
- Proven knowledge of Health & Safety issues
Desirable
- Proven knowledge of tests performed and sent away by the department
Qualifications
Essential
- GCSE Science, Maths & English or equivalent (9 - 4 or A - C), NVQ level 2 in related subject or equivalent demonstrable experience
Aptitude & Abilities
Essential
- Excellent communication skills, being able to deal with staff at all levels of the organisation and patients with tact and diplomacy
- Ability to effectively organise and prioritise own work
Desirable
- Good interpersonal skills
Person Specification
Knowledge & Experience
Essential
- Understanding of need for patient confidentiality
- Proven knowledge of Health & Safety issues
Desirable
- Proven knowledge of tests performed and sent away by the department
Qualifications
Essential
- GCSE Science, Maths & English or equivalent (9 - 4 or A - C), NVQ level 2 in related subject or equivalent demonstrable experience
Aptitude & Abilities
Essential
- Excellent communication skills, being able to deal with staff at all levels of the organisation and patients with tact and diplomacy
- Ability to effectively organise and prioritise own work
Desirable
- Good interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
