Job summary
An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Urology Outpatient team (Chestnut Unit).
We are looking to recruit two additional HCA's to our expanding team. You will need to be a caring and compassionate individual who is keen to develop their skills and knowledge in caring for urology patients in a busy department. You will need to work as part of a multidisciplinary team and provide a high standard of care for our patients.
If you feel you can contribute to the quality of patient care delivery in our out-patient setting then we would be very keen to hear from you. The successful candidate will embrace the challenge of working in a highly demanding environment.
We offer a supportive induction period where you will work with wider members of the team to understand the role of the HCA in urology outpatients, and to learn the skills you'll need for the role.
The urology service line are moving their outpatient service to a purpose built unit. This will increase the clinic capacity and improve the patient experience.
For candidates that don't fully meet the qualifications being asked, we may be able to offer you the Health Care Support Worker program or the apprenticeship program
For an informal chat or to discuss the position in more detail please contact Tracey Whittingham, Unit Manager on 01752 431535 (int x31535).
Main duties of the job
- To assist in the delivery of care planned and assessed by the urology team within the urology outpatient department.
- To provide support and guidance for patients attending for outpatient appointments
- To provide support for the wider urology team under direct supervision
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
- Provide and deliver a high standard of nursing care; recognising and meeting the specific needs of patients
- With direct supervision, to manage own clinical workload within the given competencies of the post
- To monitor/observe the recovery of patients following specific non-invasive/invasive investigations, reporting any abnormality to the appropriate person
- To assist all medical staff in carrying out non-invasive/invasive investigations
- To recognise the importance of health education and teaching of patients and carers and to inform senior staff where this might be required
- To document and sign for all observations and care given with counter signature from a registered nurse
- To maintain his/her own professional development, attending courses/further training to enhance and optimise his/her role within the clinical area
- To participate in the training and development of Health Care Assistants, Student Nurses and locum staff in the unit and to act as a mentor to new Health Care Assistants
- Assisting other clinical areas within the Trust if the clinical situation or staffing levels demand
- To promote and safeguard the wellbeing of patients, their families and colleagues
- To respect confidential information, in line with Trust policy Data Protection legislation, obtained in the course of work and not disclose this information
- To be familiar with and adhere to Trust and Departmental policies and procedures and mindful of responsibilities to self, colleagues and patients
- Report untoward incidents such as complaints, clinical emergencies and injury to self or staff
- To assist in the maintenance of stock levels, bringing to the attention of the appropriate individual the need to reorder stock items
Job description
Job responsibilities
- Provide and deliver a high standard of nursing care; recognising and meeting the specific needs of patients
- With direct supervision, to manage own clinical workload within the given competencies of the post
- To monitor/observe the recovery of patients following specific non-invasive/invasive investigations, reporting any abnormality to the appropriate person
- To assist all medical staff in carrying out non-invasive/invasive investigations
- To recognise the importance of health education and teaching of patients and carers and to inform senior staff where this might be required
- To document and sign for all observations and care given with counter signature from a registered nurse
- To maintain his/her own professional development, attending courses/further training to enhance and optimise his/her role within the clinical area
- To participate in the training and development of Health Care Assistants, Student Nurses and locum staff in the unit and to act as a mentor to new Health Care Assistants
- Assisting other clinical areas within the Trust if the clinical situation or staffing levels demand
- To promote and safeguard the wellbeing of patients, their families and colleagues
- To respect confidential information, in line with Trust policy Data Protection legislation, obtained in the course of work and not disclose this information
- To be familiar with and adhere to Trust and Departmental policies and procedures and mindful of responsibilities to self, colleagues and patients
- Report untoward incidents such as complaints, clinical emergencies and injury to self or staff
- To assist in the maintenance of stock levels, bringing to the attention of the appropriate individual the need to reorder stock items
Person Specification
Knowledge & Experience
Essential
- Be able to work as a member of a team
- Experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Desirable
- Experience of providing care in a healthcare or social setting
Qualifications
Desirable
- Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care Or Level 2 in Health & Social Care (NVQ, QCF, RQF)
- GCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1)
- GCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Committed to providing high quality patient care
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting.
- Able to meet the physical and developmental demands of the role
Desirable
- Demonstrate an awareness of healthcare work and policies and procedures
Person Specification
Knowledge & Experience
Essential
- Be able to work as a member of a team
- Experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Desirable
- Experience of providing care in a healthcare or social setting
Qualifications
Desirable
- Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care Or Level 2 in Health & Social Care (NVQ, QCF, RQF)
- GCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1)
- GCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Committed to providing high quality patient care
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting.
- Able to meet the physical and developmental demands of the role
Desirable
- Demonstrate an awareness of healthcare work and policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
