Support Manager

University Hospitals Plymouth NHS Trust

Information:

This job is now closed

Job summary

This is an exciting secondment opportunity within the Acute Paediatric and Neonatology Service Lines to gain experience working within the Children's Cluster senior management team at University Hospitals Plymouth NHS Trust. The Children's Cluster is looking for a support manager to help steer the service and contribute to quality improvement work. This is a full time post on a 12 months secondment basis. We are seeking an enthusiastic candidate who is looking to gain further experience in management and support the existing Clinical Admin Management team in providing an efficient service to our patients.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

  • To provide managerial and administrative support to the Service Line Manager and Service Line Clinical Director in the operational management of patient services to ensure delivery of key clinical activity and efficiency standards and financial targets.
  • To take responsibility and accountability for leading designated projects within the service lines and sub-specialities, as directed by the Service Line Manager.
  • To deputise for the Service Line Manager as and when required.
  • To provide direct line and some budgetary management for the supporting management team and for those patient pathways within the Trusts policy guidance.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year £35,392 - £42,618 per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

216-NJ-W5493201

Job locations

UHPT

Derriford Road,

Plymouth

PL6 8DH


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Knowledge & Experince

Essential

  • Demonstrable evidence/ experience of project management and service improvement techniques
  • Proven experience of waiting list management and patient pathway analysis
  • In depth understanding and experience of performance management to include RTT standards, financial management and other patient standards.
  • Proven management skills including effective people management

Desirable

  • Demonstrable evidence of good HR practices
  • Use of Demand and capacity tools

Qualifications

Essential

  • Educated to degree level or postgraduate diploma or equivalent
  • Evidence of continuing professional development
  • Proven project management experience

Aptitude & Abilities

Essential

  • Demonstrate track record of career advancement and delivery of targets /standards, both National and Local
  • Effective negotiating and influencing in general and with senior health care professionals.
  • Proven ability to lead and encourage innovative practice, demonstrating flexibility in approaching the needs of the service
  • Good attention to detail and accuracy.

Desirable

  • Use of Powerpoint and Microsoft Access
  • Report writing skills
Person Specification

Knowledge & Experince

Essential

  • Demonstrable evidence/ experience of project management and service improvement techniques
  • Proven experience of waiting list management and patient pathway analysis
  • In depth understanding and experience of performance management to include RTT standards, financial management and other patient standards.
  • Proven management skills including effective people management

Desirable

  • Demonstrable evidence of good HR practices
  • Use of Demand and capacity tools

Qualifications

Essential

  • Educated to degree level or postgraduate diploma or equivalent
  • Evidence of continuing professional development
  • Proven project management experience

Aptitude & Abilities

Essential

  • Demonstrate track record of career advancement and delivery of targets /standards, both National and Local
  • Effective negotiating and influencing in general and with senior health care professionals.
  • Proven ability to lead and encourage innovative practice, demonstrating flexibility in approaching the needs of the service
  • Good attention to detail and accuracy.

Desirable

  • Use of Powerpoint and Microsoft Access
  • Report writing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

UHPT

Derriford Road,

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

UHPT

Derriford Road,

Plymouth

PL6 8DH


Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Line Manager

Rachel Deakin

rachel.deakin@nhs.net

01752431397

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year £35,392 - £42,618 per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

216-NJ-W5493201

Job locations

UHPT

Derriford Road,

Plymouth

PL6 8DH


Supporting documents

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