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Sherwood Forest Hospitals NHS Foundation Trust

IBD Admin Assistant

The closing date is 22 April 2026

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Job summary

We have a unique opportunity for an IBD admin assistant to join our passionate, professional and dedicated team. This role is central to ensuring a positive journey for all patients seen within our service.

The work isfast-paced and challenging, but alsohighly rewarding. You'll be supported by experienced colleagues and benefit from arobust training programmedesigned to help you build theskills, knowledge and confidenceneeded to thrive in the role.

At Sherwood Forest Hospitals, we believe work should be agreat place for everyone. We're committed to yourpersonal development, offeringregular one-to-one meetings and guidance to access all availabletraining courses and support.

If you're ready to make a meaningful impact and grow within a supportive environment, we'd love to hear from you.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

214-MED-7826874

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Further Training

Essential

  • On the job training

Desirable

  • Experience of managing health and safety issues

Contractual Requirements

Essential

  • Regular attendance and willingness to work flexible hours as necessary

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy
  • Knowledge of NHS
  • Sound office clerical background providing knowledge of relevant procedures
  • Thorough knowledge of healthcare administration systems and processes
  • Knowledge of databases and spreadsheets, i.e. PAS, Excel and Microsoft Office applications
  • Good telephone communication skills
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Knowledge of IBD and relevant treatments
  • Experience of using a full range of IT/Patient data systems - as applicable to speciality

Qualifications

Essential

  • Good general education with GCSE English at grade C or above
  • RSAII (or equivalent)
  • ECDL
  • NVQ in Business Administration level II

Desirable

  • NVQ in Customer Care

Experience

Essential

  • Quality Customer Service
  • NHS knowledge and qualification equivalences if necessary

Desirable

  • Experience of working with multiple team members of differing levels of responsibility
Person Specification

Further Training

Essential

  • On the job training

Desirable

  • Experience of managing health and safety issues

Contractual Requirements

Essential

  • Regular attendance and willingness to work flexible hours as necessary

Knowledge

Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy
  • Knowledge of NHS
  • Sound office clerical background providing knowledge of relevant procedures
  • Thorough knowledge of healthcare administration systems and processes
  • Knowledge of databases and spreadsheets, i.e. PAS, Excel and Microsoft Office applications
  • Good telephone communication skills
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

Desirable

  • Knowledge of IBD and relevant treatments
  • Experience of using a full range of IT/Patient data systems - as applicable to speciality

Qualifications

Essential

  • Good general education with GCSE English at grade C or above
  • RSAII (or equivalent)
  • ECDL
  • NVQ in Business Administration level II

Desirable

  • NVQ in Customer Care

Experience

Essential

  • Quality Customer Service
  • NHS knowledge and qualification equivalences if necessary

Desirable

  • Experience of working with multiple team members of differing levels of responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Support Officer

Robyn Reeve

robyn.reeve@nhs.net

07876243312

Details

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

214-MED-7826874

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL


Supporting documents

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