Digital Business Apprentice

Job summary

As a Digital Business Support Apprentice, you will provide a confident, professional and efficient level of digital business support to NHS customers and partners. Working closely with the Digital Business Partner, you will help maintain strong relationships through clear communication and timely responses to enquiries received by email and telephone.

You will support the end-to-end sales process, ensuring each stage is completed accurately and in line with agreed procedures. You will also contribute to regular stock checks, helping to ensure resources are managed effectively and flow smoothly to customers and partners.

Alongside this, you will carry out a range of general administrative duties to support the wider Digital Business Team, helping to ensure the smooth coordination of activities and the consistent delivery of a high-quality service.

This apprenticeship is an opportunity to gain a Level 3 Customer Service qualification while working at the heart of a busy NHS Digital Business Team. You'll develop strong professional skills, build confidence, and play an important role in supporting colleagues, customers, and partners across the organisation.

Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.