Admin & Clerical Officer - Pre-Op KMH

Job summary

The Admin & Clerical Officer plays a key role in supporting the smooth and efficient running of the Pre-Operative Assessment department. This varied and rewarding position provides essential administrative and reception support while contributing to the delivery of high-quality patient care. The role offers the opportunity to work closely with clinical teams and patients, ensuring that services run efficiently and that everyone visiting the department receives a professional and welcoming experience.

Key responsibilities include managing telephone and face-to-face enquiries, maintaining accurate and confidential patient records, preparing documentation and correspondence, organising mail, and supporting general office functions. The post holder will use a range of IT systems and administrative processes to ensure information is recorded accurately and departmental activities are well coordinated.

A distinctive feature of the role is the opportunity to work across four key areas of the department--Reception, Clinic Preparation, Anaesthetic Support, and Reconciling--providing a broad and engaging experience within the service. Full training is provided to support development and confidence in each area.

Overall, this role offers the chance to build valuable administrative, organisational, and communication skills within a supportive healthcare environment while making a meaningful contribution to patient care and the effectiveness of the department.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.