Sherwood Forest Hospitals NHS Foundation Trust

Therapy Administrator

The closing date is 25 February 2026

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Job summary

Sherwood Forest Hospitals NHS Foundation Trust is on the lookout for an enthusiastic and highly motivated Receptionist to work on reception in our busy therapy outpatient clinic at Byron House at Newark Hospital.

If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional customer care, we want to hear from you!

What We're Looking For:

Outstanding interpersonal and communication skillsA passion for helping others and making a differenceA team player with a positive, can-do attitude

Why Join Us?

We're a supportive and engaged team that puts workforce wellbeing at the heart of everything we do. You'll be surrounded by colleagues who care, and you'll have opportunities to grow and develop in a role that truly matters.

Ready for a challenge?

Apply now and take the next step in your career with Sherwood Forest Hospitals. Let's make a difference together.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person sepcification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted

11 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

214-CSTO-7659180

Job locations

Newark Hospital

Boundary Road

Newark

NG24 4DE


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person sepcification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person sepcification.

Person Specification

Knowledge Requirement

Essential

  • Ability to communication with all levels of staff
  • Sound clerical background providing knowledge of relevant procedures
  • Computer literate, familiarity with Microsoft and other packages, with high level of accurate keyboard skills
  • Knowledge of databases and spreadsheets, i.e. PAS, Excel, or similar
  • Experience of using a full range of IT/Patient Data Systems.
  • Knowledge of NHS or service provider in general
  • Excellent communication skills
  • Experience of working in a team
  • Good knowledge of confidentiality and Data Protection principles
  • Understanding of Health and Safety
  • Understanding of Equality and Diversity

Desirable

  • Medical terminology
  • Knowledge of systems and processes used in NHS
  • Knowledge of RTT and Access Policy

Qualifications

Essential

  • Good general education including English GCSE at grade C or above (or equivalent)
  • Relevant Level 3 qualification or equivalent experience in relevant subject

Desirable

  • Formal typing qualification
  • Association of Medical Secretaries, Practice Administrator and Receptionist diploma (AMSPAR)
  • European Computer Driving Licence (ECDL)

Further Training

Essential

  • On the job training

Desirable

  • Supervisory training

Experience

Essential

  • Quality customer care experience
  • Experience of office environment
  • Experience of managing conflicting priorities
  • Organisation and working to deadlines
  • Previous NHS or healthcare knowledge and experience
  • Experience in a similar role

Desirable

  • Experience Supervising staff

Contractual Requirements

Essential

  • Must be able to commit to future rota working. (7 days a week, between 7am7pm
Person Specification

Knowledge Requirement

Essential

  • Ability to communication with all levels of staff
  • Sound clerical background providing knowledge of relevant procedures
  • Computer literate, familiarity with Microsoft and other packages, with high level of accurate keyboard skills
  • Knowledge of databases and spreadsheets, i.e. PAS, Excel, or similar
  • Experience of using a full range of IT/Patient Data Systems.
  • Knowledge of NHS or service provider in general
  • Excellent communication skills
  • Experience of working in a team
  • Good knowledge of confidentiality and Data Protection principles
  • Understanding of Health and Safety
  • Understanding of Equality and Diversity

Desirable

  • Medical terminology
  • Knowledge of systems and processes used in NHS
  • Knowledge of RTT and Access Policy

Qualifications

Essential

  • Good general education including English GCSE at grade C or above (or equivalent)
  • Relevant Level 3 qualification or equivalent experience in relevant subject

Desirable

  • Formal typing qualification
  • Association of Medical Secretaries, Practice Administrator and Receptionist diploma (AMSPAR)
  • European Computer Driving Licence (ECDL)

Further Training

Essential

  • On the job training

Desirable

  • Supervisory training

Experience

Essential

  • Quality customer care experience
  • Experience of office environment
  • Experience of managing conflicting priorities
  • Organisation and working to deadlines
  • Previous NHS or healthcare knowledge and experience
  • Experience in a similar role

Desirable

  • Experience Supervising staff

Contractual Requirements

Essential

  • Must be able to commit to future rota working. (7 days a week, between 7am7pm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Newark Hospital

Boundary Road

Newark

NG24 4DE


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Therapy Operational Manager

Laura Millward

laura.millward@nhs.net

01623622515

Details

Date posted

11 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

214-CSTO-7659180

Job locations

Newark Hospital

Boundary Road

Newark

NG24 4DE


Supporting documents

Privacy notice

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