Patient Experience Administrator

Job summary

Are you passionate about making a difference in healthcare? Do you thrive in a dynamic environment where patient feedback drives service improvements? If so, we have the perfect opportunity for you!

Our established Patient Experience team is seeking an enthusiastic Patient Experience Administrator to join us. In this role, you will play a vital part in impacting the services we deliver at King's Mill Hospital. By supporting the wider team and divisions, you will help us understand patient feedback and drive continuous service enhancements.

This is a fantastic opportunity to be part of a dedicated team committed to enhancing patient experiences. If you are ready to make a meaningful impact in healthcare, apply now to join us at King's Mill Hospital!

Sherwood Forest Hospitals NHS Foundation Trust is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For an informal discussion or visit please contact Grace Radford, Patient Experience Manager on 01623 672222.

Previous applicants need not apply.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.