Job summary
We have an exciting opportunity for a Patient Pathway Co-ordinator to join our passionate, professional, and dedicated team in Oncology. This is a permanent position covering Monday - Friday on a full time contract , offering the chance to play a key role in creating a positive and seamless journey for all patients within our service.
The work is fast-paced, dynamic, and challenging but incredibly rewarding. As a vital member of our team, you'll help coordinate the patient pathway, ensuring patients receive the best care and support at every stage of their journey.
Our experienced and supportive colleagues will be by your side, providing guidance to help you build the skills, knowledge, and confidence you need to excel in this role and make a real difference.
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Person Specification
Knowledge
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare or other administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications
Essential
- Good general education with GCSE English at grade C or above or equivalent qualification / experience.
- RSA II (or equivalent)
Desirable
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information
- Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
- ECDL
Further Training
Essential
Desirable
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential
- Quality customer care
- Previous NHS knowledge and experience
Desirable
- Experience of supervising staff
Contractual Requirements
Essential
- Regular attendance and willingness to work flexible hours as necessary
Person Specification
Knowledge
Essential
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare or other administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable
- Sound office clerical background providing knowledge of relevant procedures
- Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications
Essential
- Good general education with GCSE English at grade C or above or equivalent qualification / experience.
- RSA II (or equivalent)
Desirable
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information
- Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
- ECDL
Further Training
Essential
Desirable
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential
- Quality customer care
- Previous NHS knowledge and experience
Desirable
- Experience of supervising staff
Contractual Requirements
Essential
- Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
